Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The LogicsWare EPIX system includes many products and modules that enhance the system with functionality and features for both business-critical and normal needs. Multi-Database engines interface capability. Multi-Site collection via FTP and IP, Shared databases (ODBC), RS232 and dial-up. This module automatically sends emails to employees and managers in a hierarchical manner. You can export your reports in many formats (PDF, Excel Word, Word, and HTML) and have extensive reporting capabilities for control and analytical purposes. Active directory integration allows for data synchronization. Major PBX vendors can use IP phone utilities. The Database Engine and hard drive space can store large numbers of CDR records, usually infinite. True Multi-Threading system that makes use of new processors (Core 2 Duo and Quad four), to achieve maximum performance.
Description
Created by TeleManagement Technologies, WinCall is an advanced call accounting software designed to equip businesses with the necessary insights to establish an economical telecom infrastructure. With its centralized approach to call tracking and reporting, WinCall effectively monitors all domestic and international sites, irrespective of the PBX system type—be it IP, digital, or analog—while delivering exceptional customer support. Utilizing WinCall not only fosters internal billing processes but also aids in detecting PBX toll fraud, enhances employee efficiency, and compiles usage statistics to facilitate strategic telecom network planning. Furthermore, the software's comprehensive features ensure that companies can better manage their communication expenses and optimize their telecommunication strategies for future growth.
API Access
Has API
API Access
Has API
Integrations
Operate
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LogicsWare
Founded
2009
Country
Egypt
Website
www.logicsware.com/EPIX.html
Vendor Details
Company Name
TeleManagement Technologies
Founded
1996
Country
United States
Website
www.telmantec.com/solutions/call-accounting/wincall
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log