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Description
Everything your business requires is integrated into a single point of sale system. Our technology serves as the ultimate asset for your sales team, managing the journey from point of sale to delivery seamlessly. The reality is that we couldn't fit all the functionalities of EPASS Enterprise on this single page, as it has been refining and expanding over the last four decades. With tailored options and enhancements, we've designed solutions that proactively meet your needs, ensuring you have the most effective POS system tailored to your sector. This comprehensive suite of tools supports both Sales and Service departments effectively. Moreover, the capability to quickly access a customer’s sales, warranty, and previous service history while generating a service ticket is crucial for any service-oriented business striving for high rates of “1st call completes.” Additionally, all your receivables, payables, check printing, financial reports, and P&L statements are incorporated into ePASS, eliminating the need for transferring data to another accounting platform, although that option remains available should you choose it. Ultimately, our system not only streamlines operations but also enhances customer satisfaction and operational efficiency.
Description
Introducing a comprehensive platform for measuring, analyzing, and qualifying voice data tailored specifically for marketing, sales, and management teams. Utilizing advanced artificial intelligence, this solution evaluates calls, identifies the most effective ones, automates processes, and accelerates the sales cycle. It also enables the calculation of return on investment for campaigns that involve calls, while assessing the sources and volume of leads that initiate contact, thereby enhancing the effectiveness of your marketing efforts and advertisements. Gain insights into each salesperson's performance on calls and the specific terms that successfully convert leads into sales. Moreover, the platform provides valuable data for training your team and understanding consumer behavior throughout their journey. You can monitor multiple sales points or call centers, along with performance metrics associated with marketing initiatives, all from a single, unified dashboard. This all-in-one solution equips you with the tools necessary to elevate your operational efficiency and drive success!
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Ads
HubSpot CRM
HubSpot Customer Platform
Nekton.ai
Pipedrive
RD Station
Salesforce
Slack
Stackreaction
Integrations
Facebook
Google Ads
HubSpot CRM
HubSpot Customer Platform
Nekton.ai
Pipedrive
RD Station
Salesforce
Slack
Stackreaction
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EPASS Software
Founded
1978
Country
United States
Website
epass.software/solutions/epass-enterprise/
Vendor Details
Company Name
PhoneTrack
Founded
2015
Country
Brazil
Website
www.phonetrack.com.br/
Product Features
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Product Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Revenue Intelligence
Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions
