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Description
Dzinga is a cloud-based communication platform designed for businesses, enabling them to engage with customers through various channels such as phone, web, and messaging, all managed from an easy-to-use web interface. By consolidating all forms of communication in one location, Dzinga makes it possible for your agents to handle phone calls, SMS, popular mobile messaging services, and web chats seamlessly through a unified dashboard. This eliminates the hassle of juggling multiple applications, as everything is neatly organized within a straightforward, cross-platform interface. The telephony system intelligently routes every incoming call to the most suitable branch, individual, or device based on the caller's identity, timing, and purpose, ensuring that no calls—and therefore no business opportunities—are overlooked. Additionally, widgets on your website encourage visitors to initiate live chats with agents immediately, turning each interaction into a potential sale. With Dzinga, businesses can enhance their customer engagement and drive sales growth effectively.
Description
Welcome to TENIOS, the cloud communications provider of the Apifonica Group. TENIOS is German-based and specializes in cutting-edge AI voicebots and telephony solutions for businesses. Their mission in short words: Bringing Conversational AI to the world. Their passion for automation unites a team of experts in Cloud Technology, Telephony, and AI to help businesses automate communication and related business workflows.
TENIOS Voicebots handle outbound and inbound calls, call back leads, pre-qualifiy them, instantly update CRM data, and create reports to scale customer communications.
The comprehensive telecom-platform offers services such as virtual phone numbers, intelligent call routing, interactive voice response (IVR) systems, SMS, RCS, and a robust Voice API for seamless integration of voice applications.
With over two decades of experience and hosting in Germany, TENIOS ensures reliable and scalable communication solutions tailored to meet diverse business needs.
API Access
Has API
API Access
Has API
Integrations
Bigin by Zoho CRM
HubSpot CRM
Kommo
Pipedrive
Salesforce
WordPress
Zapier
Integrations
Bigin by Zoho CRM
HubSpot CRM
Kommo
Pipedrive
Salesforce
WordPress
Zapier
Pricing Details
€14 per user per month
Free Trial
Free Version
Pricing Details
€50/ month (Pay as YouGo)
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dzinga
Founded
2017
Country
Poland
Website
dzinga.com
Vendor Details
Company Name
TENIOS
Founded
2001
Country
Germany
Website
www.tenios.de/
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration