Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.
Description
Utilizing vCloud Usage Meter's on-premises agent alongside vCloud Usage Insight's SaaS offerings allows for effective licensing usage metering and automated reporting. Begin by familiarizing yourself with both Usage Meter and Usage Insight, and then proceed to download the latest version to initiate the process. Engage with the Automatic Reporting Service, which is central to the Cloud Provider Metering Architecture, and acquire the most recent On-Premises agent for efficient license usage collection and reporting. This setup enables you to generate monthly reports effortlessly, streamlining the entire process from data collection to aggregation and reporting via the Commerce Portal. With the release of Usage Meter 4.3, there's enhanced capability to manage larger environments within a single deployment. Additionally, the introduction of in-place upgrades means that replacing the on-premises agent with each new version is no longer necessary. Usage Insight serves as a centralized hub for accessing and downloading Usage reports, while VMware takes responsibility for storing historical records, alleviating partners from needing to maintain older appliances. Overall, this comprehensive system significantly simplifies the metering and reporting tasks for users.
API Access
Has API
API Access
Has API
Integrations
AWS Marketplace
Amazon Web Services (AWS)
Carbon Black App Control
Carbon Black EDR
IBM Cloud
Itron Enterprise Meter Data Management
Microsoft 365
Microsoft Azure
OpenText Core MDR
Oracle Cloud Infrastructure
Integrations
AWS Marketplace
Amazon Web Services (AWS)
Carbon Black App Control
Carbon Black EDR
IBM Cloud
Itron Enterprise Meter Data Management
Microsoft 365
Microsoft Azure
OpenText Core MDR
Oracle Cloud Infrastructure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dropcountr
Founded
2013
Country
United States
Website
www.dropcountr.com
Vendor Details
Company Name
Broadcom
Founded
1991
Country
United States
Website
www.vmware.com/products/cloud-infrastructure/cloud-director/cloud-provider-metering
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Product Features
Cloud Cost Management
Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting