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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.

Description

On average, individuals interact with their mobile devices more than 80 times each day. To enhance customer loyalty and increase profitability, it's crucial to engage with consumers at pivotal moments. The Ubiquity engagement platform offers a sophisticated digital solution designed to prioritize your customers' needs within your business framework. Select only the services that fit your requirements, or collaborate with our digital strategists to identify the most effective strategies for achieving success. You can build custom applications on our platform or utilize our versatile mobile applications tailored specifically for your brand. Additionally, incorporate identity management features into your programs to streamline convenience while gaining valuable insights into your customers' preferences, interests, and essential first-party identity information like their location, date of birth, and email addresses. By doing so, you not only enhance customer engagement but also foster deeper connections that drive sustained business growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BackBox
Edukate
Electric
Genuity
Itron Enterprise Meter Data Management
LoanPro

Integrations

BackBox
Edukate
Electric
Genuity
Itron Enterprise Meter Data Management
LoanPro

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dropcountr

Founded

2013

Country

United States

Website

www.dropcountr.com

Vendor Details

Company Name

Gomeeki

Country

Australia

Website

www.gomeeki.com/products/mobile-loyalty-platform/

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Alternatives

FanTribe Reviews

FanTribe

Gomeeki
BEACON Reviews

BEACON

Badger Meter