Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.
Description
UST IQ for AMI Analytics streamlines the entire data engineering process, managing everything from the ingestion of large-scale, high-frequency metering data to delivering comprehensive insights, allowing AMI business operations to prioritize essential decision-making over IT infrastructure concerns. It efficiently collects both real-time and historical data, including meter readings, events, alarms, GIS information, and external data sources, and transforms this information into query-ready formats using a cloud-native, microservices architecture. This setup supports self-service querying, location-aware and role-specific analytics, and proactive exception management, providing operations teams with crucial insights regarding network anomalies, meter performance, outages, and environmental data such as seismic activity or weather patterns. By doing so, it enhances the ability to optimize field crew deployment, avert expensive failures, and improve restoration efforts. The system processes vast quantities of data, handling hundreds of millions of records each day through low-latency micro-batching, typically in 5-minute intervals, while also offering features like 30-day rolling averages and alert-triggered notifications to further support operational efficiency. This comprehensive approach not only accelerates data processing but also ensures that actionable insights are readily available when needed, ultimately leading to improved operational effectiveness.
API Access
Has API
API Access
Has API
Integrations
Itron Enterprise Meter Data Management
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dropcountr
Founded
2013
Country
United States
Website
www.dropcountr.com
Vendor Details
Company Name
UST
Country
United States
Website
www.ust.com/en/what-we-do/digital-transformation/data-analytics/ust-iq/ami
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management