Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.
Description
Nutiliti is a comprehensive utility management software that streamlines the way property managers and owners oversee utilities for both single-family and multifamily residences by consolidating tasks such as utility activations, billing, monitoring, and reconciliation into a single, user-friendly platform. This innovative system automates the process of utility service requests for essential services like electricity, water, gas, and more, while efficiently managing activations and deactivations to minimize vacancy periods and expedite the turnover of units. Furthermore, it offers full-service bill management, which includes retrieving, processing, auditing, and settling provider invoices, along with supporting precise tenant chargebacks via direct billing and collections, ensuring that billing history remains transparent and easily accessible. Nutiliti enhances operational efficiency with proactive bill monitoring and issue detection, seamless accounting reconciliation, and versatile integration possibilities through a flexible external REST API that provides real-time data visibility and customizable endpoints. In addition to these features, users benefit from dedicated, same-day responsive support provided by knowledgeable account managers, ensuring that any inquiries or issues are addressed promptly. With Nutiliti, property management becomes significantly more efficient, allowing investors to focus on maximizing their property potential.
API Access
Has API
API Access
Has API
Integrations
Itron Enterprise Meter Data Management
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dropcountr
Founded
2013
Country
United States
Website
www.dropcountr.com
Vendor Details
Company Name
Nutiliti
Founded
2020
Country
United States
Website
www.nutiliti.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Product Features
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management