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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.

Description

Nutiliti is a comprehensive utility management software that streamlines the way property managers and owners oversee utilities for both single-family and multifamily residences by consolidating tasks such as utility activations, billing, monitoring, and reconciliation into a single, user-friendly platform. This innovative system automates the process of utility service requests for essential services like electricity, water, gas, and more, while efficiently managing activations and deactivations to minimize vacancy periods and expedite the turnover of units. Furthermore, it offers full-service bill management, which includes retrieving, processing, auditing, and settling provider invoices, along with supporting precise tenant chargebacks via direct billing and collections, ensuring that billing history remains transparent and easily accessible. Nutiliti enhances operational efficiency with proactive bill monitoring and issue detection, seamless accounting reconciliation, and versatile integration possibilities through a flexible external REST API that provides real-time data visibility and customizable endpoints. In addition to these features, users benefit from dedicated, same-day responsive support provided by knowledgeable account managers, ensuring that any inquiries or issues are addressed promptly. With Nutiliti, property management becomes significantly more efficient, allowing investors to focus on maximizing their property potential.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Itron Enterprise Meter Data Management Yes 

Integrations

Itron Enterprise Meter Data Management No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Dropcountr

Founded

2013

Country

United States

Website

www.dropcountr.com

Vendor Details

Company Name

Nutiliti

Founded

2020

Country

United States

Website

www.nutiliti.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Utility Management Systems

Billing & Invoicing No 
Cable No 
Customer Management No 
Demand Planning No 
Electricity No 
Natural Gas No 
Plant Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 
Workforce Management No 

Product Features

Utility Management Systems

Billing & Invoicing No 
Cable No 
Customer Management No 
Demand Planning No 
Electricity No 
Natural Gas No 
Plant Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 
Workforce Management No 

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