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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.

Description

Maximize the potential of your facility's infrastructure investments by utilizing MeterDesk for Industrial Analytics, which aids in enhancing the understanding and optimization of your equipment and process efficiencies. At the core of MeterDesk lies MeterDesk Analytics, which serves as the central hub for data acquisition, optimization, reporting, and visualization, delivering a robust analytics package. Additionally, the MeterDesk Cloud Connect solution empowers even smaller organizations to harness the capabilities of MeterDesk Analytics through accessible hardware and software for swift and simple installation. By providing turnkey design and development solutions, timely information can be made available via mobile applications to both management and shop floor personnel. Furthermore, MeterDesk for Energy Management offers a holistic approach to overseeing energy and utility usage within buildings, complete with ready-to-use reports that facilitate the monitoring and optimization of energy consumption across industrial and commercial environments. With this comprehensive suite, organizations can ensure they are not only conserving energy but also increasing their operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Itron Enterprise Meter Data Management Yes 

Integrations

Itron Enterprise Meter Data Management No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dropcountr

Founded

2013

Country

United States

Website

www.dropcountr.com

Vendor Details

Company Name

MeterDesk

Website

www.meterdesk.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Utility Management Systems

Billing & Invoicing No 
Cable No 
Customer Management No 
Demand Planning No 
Electricity No 
Natural Gas No 
Plant Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 
Workforce Management No 

Product Features

Energy Management

Benchmarking Yes 
Bill Audit No 
Bill Database No 
Bill Importing No 
Budgeting & Forecasting Yes 
Compliance Management Yes 
Contract Management No 
Cost / Use Reporting Yes 
Emissions Monitoring Yes 
Energy Price Analysis Yes 
Facility Scheduling No 
Greenhouse Gas Tracking Yes 
Load Control No 
Load Forecasting Yes 
Meter Tracking No 
Risk Management No 
Weather Normalization Yes 

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