Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.
Description
MAXMA, a cloud-based customer loyalty software, is best suited to retail and ecommerce businesses.
1. Ready-to-use loyalty software to track and burn customer bonuses in conjunction with your store PoS system
2. Flexible customer segmentation using various combinations of filters
3. All-in-one marketing communication platform (sms/push/e-mail/calls)
4. Built-in mechanism to enable auto-funnels that are based on customer behaviour with communication instruments
5. Referral system that allows loyal customers to become brand advocates
6. All your promotional discounts, coupons, and events can be managed from one platform using multiple filters and rules
7. To achieve extraordinary results with omnichannel effect, combine your retail channel and e-com.
8. A unique QR-code, which can be placed on any surface, is a great way to capture leads in print, press and indoor/outdoor advertising.
API Access
Has API
API Access
Has API
Integrations
Epos Now
Hype
Itron Enterprise Meter Data Management
Microsoft Dynamics 365
Salesforce
Shopify
Integrations
Epos Now
Hype
Itron Enterprise Meter Data Management
Microsoft Dynamics 365
Salesforce
Shopify
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$260/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dropcountr
Founded
2013
Country
United States
Website
www.dropcountr.com
Vendor Details
Company Name
MAXMA
Founded
2015
Country
Moldova
Website
maxma.com/en
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management