Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We have developed the most user-friendly Knowledge Base software in the world, providing you with peace of mind at a surprisingly low cost. Effortlessly search through a multitude of articles stored in one or more databases to find the information you seek. You can seamlessly annotate articles, monitor their usage, and share them with both employees and clients, all while enjoying a network-ready solution that integrates smoothly into your current system. With an open database design, you retain full ownership of your data without any restrictions. Our flexible licensing allows full access for up to twenty computers, and you can work offline without needing an internet connection. Printing articles is a breeze, and you can customize categories, users, and layouts to suit your needs. We proudly claim to be the only software that can genuinely be labeled as the "easiest to use" Knowledge Base available today, all at an incredibly low price. By choosing our service, you take on no risk, paving the way for a more organized and efficient way to manage your knowledge. Embrace a solution that simplifies your information management and enhances collaboration.
Description
Heroic KB enables you to swiftly create an aesthetically pleasing and searchable knowledge base in just a few minutes. Featuring immediate search capabilities, article analytics, user feedback, email reports, and more, Heroic Knowledge Base delivers a refined experience for both you and your users. The platform boasts a contemporary design that enhances the appearance of your articles, ensuring they appear professional without any need for design expertise. If you wish to personalize it, numerous customization options are available to align it with your brand identity. With a well-structured category system and robust search functionality, finding the necessary information becomes a breeze. Heroic KB provides prompt answers to your customers, allowing them to receive assistance without having to wait for your or your team's response. Additionally, many visitors may not have a clear idea of what they need; Heroic KB's instant search feature offers suggestions as they type, enhancing their experience and satisfaction. This comprehensive tool not only streamlines information access but also fosters a more engaging interaction between users and the knowledge base.
API Access
Has API
No
API Access
Has API
No
Integrations
Finch
No
Pricing Details
$29.95 one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DoyleSoft
Founded
2002
Country
United States
Website
www.doylesoft.com
Vendor Details
Company Name
Hero Themes
Website
herothemes.com/support/knowledge-base/heroic-knowledge-base-plugin-documentation/
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
No
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
No
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
No