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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dovetail offers a powerful AI-driven solution for organizations looking to centralize and unlock customer intelligence at scale. It automates the extraction of insights from diverse sources including product feedback, sales and customer calls, usability tests, and surveys. By synthesizing large volumes of data into thematic reports and real-time alerts, Dovetail enables product teams to make faster, evidence-based decisions. The platform integrates seamlessly with communication tools like Slack and Microsoft Teams, making customer insights easily accessible throughout the organization. Dovetail also facilitates participant recruitment from over 3 million verified users to support continuous research efforts. Backed by leading global companies such as Shopify, Canva, and Mayo Clinic, Dovetail drives measurable ROI with rapid payback and high adoption rates. Its enterprise-grade security and scalability support even the most complex customer intelligence needs. This all-in-one platform accelerates innovation by turning raw feedback into clear, actionable knowledge.

Description

UserBit is an all-encompassing, cloud-based solution specifically designed for UX and product teams to effectively handle and execute their research initiatives. It creates a centralized environment for organizing user interviews, feedback, audio recordings, videos, and notes, which promotes effortless collaboration among team members. Equipped with powerful analytical features like tagging, affinity diagrams, and word clouds, the platform allows for thorough qualitative analysis, turning unprocessed data into useful insights. Furthermore, UserBit offers tailored UX tools that facilitate the creation and exportation of design deliverables, including personas, journey maps, and visual sitemaps, thereby simplifying the design workflow. By bringing all these features together, UserBit significantly boosts team productivity while enabling well-informed choices in user experience design. This comprehensive functionality makes it an indispensable asset for teams striving to enhance their research and design processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Airtable
Dropbox
Evernote
Feefo
Freshdesk
GitHub
Google Analytics
Google Forms
Intercom
Jira
Jira Work Management
Microsoft OneNote
Slack
Stackreaction
Surfside
SurveyMonkey
Trello
WON
Zapier
Zendesk

Integrations

Airtable
Dropbox
Evernote
Feefo
Freshdesk
GitHub
Google Analytics
Google Forms
Intercom
Jira
Jira Work Management
Microsoft OneNote
Slack
Stackreaction
Surfside
SurveyMonkey
Trello
WON
Zapier
Zendesk

Pricing Details

$29/user/month
Free Trial
Free Version

Pricing Details

$30/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dovetail Research

Founded

2017

Country

Australia

Website

dovetail.com

Vendor Details

Company Name

UserBit

Founded

2019

Country

United States

Website

userbit.com

Product Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Product Features

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Alternatives

Alternatives

Dovetail Reviews

Dovetail

Dovetail Research