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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Doubleknot provides management software designed to streamline operations for organizations, featuring a comprehensive array of tools for handling ticket sales, memberships, event registrations, bookings, donations, and retail transactions. This platform is particularly suited for institutions that cater to visitors, like zoos, museums, day camps, and retreat centers, alongside non-profit and mission-driven entities. Known for its user-friendly interface, Doubleknot also offers a variety of integrated functionalities, which encompass communication and email marketing, payment processing, event organization, as well as detailed reporting and analytics features. With these capabilities, users can enhance their operational efficiency and improve engagement with their audience.

Description

SmartCompanion delivers digital audio tours for museums, historical landmarks, exhibitions, and various attractions for visitors. The accompanying app showcases tour locations through text, images, and audio content, facilitating navigation via lists, numbered points, or maps. Users are able to download materials for offline access and can listen using their smartphones or tablets, with or without the use of headphones. Cultural organizations utilize this web-based platform to create, manage, and update tour content, tailor the app’s branding, and provide tours in different languages. Additionally, features like AI-driven translation and text-to-speech capabilities allow for the development of further language options, while existing audio files can be repurposed. SmartCompanion also offers a complimentary, self-hosted open-source version alongside a managed service plan that includes hosting, a content management system, ongoing maintenance, and customer support. This flexibility ensures that both institutions and visitors can have a more enriching experience while exploring cultural sites.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

€599/year
The Managed Plan costs €599 per year and includes a content management system, hosting, maintenance, support and custom branding. The open-source Community Edition is free and self-managed. A free trial is offered.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Doubleknot

Founded

1998

Country

United States

Website

www.doubleknot.com

Vendor Details

Company Name

SmartCompanion

Founded

2021

Country

Germany

Website

smartcompanion.app

Product Features

Museum

Collections Management No 
Event Management Yes 
Exhibit Management No 
Gift Shop POS Yes 
Grant Management No 
Insurance Management No 
Membership Management Yes 
Ticketing Yes 

Nonprofit

Accounting No 
Committee Management No 
Donor Management Yes 
Dues Management Yes 
Event Management Yes 
Fundraising Management No 
Member Database Yes 
Membership Management Yes 
Social Media Management No 
Volunteer Management No 

Product Features

Museum

Collections Management No 
Event Management No 
Exhibit Management No 
Gift Shop POS No 
Grant Management No 
Insurance Management No 
Membership Management No 
Ticketing No 

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Alternatives

Alternatives

No Alternatives
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