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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DooPage, a software firm located in Vietnam, offers an innovative messenger-based omnichannel CRM solution designed to streamline and centralize the daily operations of businesses managing various customer communication channels, including Facebook, Instagram, Shopee, Zalo, Web Live Chat, and traditional Call Center and Email, with WhatsApp, Line, Viber, and Google Business Message currently in beta testing. Their system features a default pick-up pool that can be configured for round-robin distribution, ensuring efficient handling of inquiries. All message types, including comments, chat messages, feedback, and reviews, are consolidated into a chronological single stream, allowing businesses to treat each communication as a customer message. Additionally, users can create quick reply templates for repetitive responses and have the ability to manually trigger chatbot scenarios for advanced usage. Furthermore, traditional calls are represented as audio messages within the same chat thread, enabling users to initiate or receive calls directly while engaging with customers on the screen. This seamless integration enhances the overall customer interaction experience, making it more efficient and user-friendly.

Description

As the premier online shopping destination across Southeast Asia, Taiwan, and Brazil, this platform provides users with a user-friendly and efficient shopping experience that can be accessed at any time and from any location. With robust payment options and logistical support, Shopee ensures a secure environment for online transactions. Additionally, enjoy a worry-free shopping experience thanks to Shopee Guarantee, which promises either the delivery of your ordered items or a full refund! To make smarter purchasing choices, take the time to check out product ratings and reviews from fellow shoppers beforehand. You can also monitor your orders from the moment of payment until they arrive at your doorstep, thanks to Shopee's real-time shipping updates. Moreover, look for items marked with the Lowest Price Guaranteed tags, assuring you of the best prices available online; if you find a lower price elsewhere, simply inform us and you’ll receive bonus Shopee Coins as a reward! This commitment to customer satisfaction makes Shopee a top choice for online shoppers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Base.com
Bulq Followers
Clienk
Detrack
DooPage
Facebook Messenger
Followeran
Graas
LevelUp
OwlProxy
PhotoG
Qashier
ReturnPro
SMM Heaven
SMM Rush
Safe SMM
Shopee
Taplink
Unicommerce
Zalo

Integrations

Base.com
Bulq Followers
Clienk
Detrack
DooPage
Facebook Messenger
Followeran
Graas
LevelUp
OwlProxy
PhotoG
Qashier
ReturnPro
SMM Heaven
SMM Rush
Safe SMM
Shopee
Taplink
Unicommerce
Zalo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DooPage

Country

Vietnam

Website

doopage.com

Vendor Details

Company Name

Shopee

Founded

2015

Country

Singapore

Website

shopee.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Product Features

Marketplace

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal

Alternatives

Alternatives

Lazada Reviews

Lazada

Alibaba Group