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Description
DooPage, a software firm located in Vietnam, offers an innovative messenger-based omnichannel CRM solution designed to streamline and centralize the daily operations of businesses managing various customer communication channels, including Facebook, Instagram, Shopee, Zalo, Web Live Chat, and traditional Call Center and Email, with WhatsApp, Line, Viber, and Google Business Message currently in beta testing. Their system features a default pick-up pool that can be configured for round-robin distribution, ensuring efficient handling of inquiries. All message types, including comments, chat messages, feedback, and reviews, are consolidated into a chronological single stream, allowing businesses to treat each communication as a customer message. Additionally, users can create quick reply templates for repetitive responses and have the ability to manually trigger chatbot scenarios for advanced usage. Furthermore, traditional calls are represented as audio messages within the same chat thread, enabling users to initiate or receive calls directly while engaging with customers on the screen. This seamless integration enhances the overall customer interaction experience, making it more efficient and user-friendly.
Description
Groweon is a SaaS CRM platform powered by AI, specifically designed to assist small and medium-sized businesses in India with the digital transformation of their sales processes and operational efficiency. It effectively gathers leads from various channels, including websites, phone calls, and social media, ensuring that teams can capitalize on every potential opportunity.
The platform streamlines lead distribution through mechanisms like round-robin and priority routing, and it incorporates lead scoring features to allow sales teams to concentrate on prospects with the highest intent.
With its built-in alerts and reminders for follow-ups, Groweon significantly enhances response consistency and minimizes the risk of losing leads throughout the sales pipeline. Additionally, the platform facilitates integrated communication via WhatsApp, email, and SMS, allowing for quicker and more manageable conversations, all centralized in one location. This comprehensive approach not only boosts productivity but also fosters a more organized sales environment.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Facebook
Facebook Messenger
IndiaMART
Justdial
Shopee
Shopify
TradeIndia
WhatsApp
WordPress
Zalo
Integrations
Facebook
Facebook Messenger
IndiaMART
Justdial
Shopee
Shopify
TradeIndia
WhatsApp
WordPress
Zalo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$11
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DooPage
Country
Vietnam
Website
doopage.com
Vendor Details
Company Name
Groweon Digital Private Limited
Founded
2021
Country
India
Website
www.groweon.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
