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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The DonkeyWorks Survey Platform is tailored for executing all types of field-based interview surveys on mobile devices like tablets and smartphones. Its web interface facilitates the creation of questionnaires, the monitoring of survey progress, and the analysis of collected data. Equipped with offline sync capabilities, the tablets allow survey forms to be completed in areas lacking Internet access. Organizations focused on social development and corporate social responsibility (CSR) utilize this platform to implement, oversee, and evaluate the impact of their programs on beneficiaries. Furthermore, the platform also provides personalized counseling services to those beneficiaries. Currently, DonkeyWorks is operational in over 300 districts across more than 20 states in India and has extended its reach internationally. As part of the NASSCOM 10,000 Startups initiative, it is currently incubated at the NASSCOM Warehouse in Noida, India, and receives additional support from Google. The platform continues to evolve and improve to better serve the needs of its users.

Description

In today's highly competitive global business environment, attracting new customers and strengthening loyalty to existing customers is a challenge. Contact centers are expected to deliver the maximum positive results. How can you survey this? Pointel Survey360 simplifies the process. Survey360 allows you to create and conduct surveys in order to collect customer feedback and customer experience data. You will receive accurate, detailed information about customer expectations and contact centers operations. This data can be analyzed quickly to help you retain and gain new customers. Pointel Survey360 won the Gold Award for Most Innovative Technology at the 17th Contact Center World Awards. We are proud to have won the competition with over 2000 participants from 80 countries in the contact center industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Google Cloud Platform
Salesforce

Integrations

Amazon Web Services (AWS)
Google Cloud Platform
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DonkeyWorks

Founded

2016

Country

India

Website

www.donkeyworks.in/

Vendor Details

Company Name

Pointel

Founded

1999

Country

United States

Website

www.pointel.com

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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