Average Ratings 38 Ratings

Total
ease
features
design
support

Average Ratings 4 Ratings

Total
ease
features
design
support

Description

Document360 is a smart Knowledge base platform. With powerful AI features and advanced tools, it helps businesses create, manage, and share high-quality documentation for diverse use cases. Use Cases Knowledge Base for Customers and Teams Create a centralized knowledge hub with AI-powered search and auto-tagging to ensure quick answers and improved team productivity. Analytics help identify gaps and optimize content. IT Documentation (Including API Docs) Streamline technical documentation with markdown support, version control, and features for developers like code snippet embedding. AI ensures content is always accurate and relevant. Standard Operating Procedures (SOPs) Maintain consistent processes across teams with a central repository for SOPs. AI-driven categorization and content suggestions make creation and updates simple. User Manuals Design professional manuals with customization options, AI summarization, and localization tools to cater to diverse user needs.

Description

M-Files is a leading knowledge work automation, designed to help professionals quickly access information, work more intelligently, and accomplish more. With its unique metadata-driven design, built-in workflow engine, and advanced AI, M-Files helps customers streamline processes, reduce information overload, and automate security and compliance measures. By integrating automation and generative AI at its core, M-Files enhances operational efficiency, enabling knowledge workers to focus on high-value tasks like innovation and strategic growth. With 10 global offices, M-Files supports over 5,000 clients in 100 countries. For more details, visit www.m-files.com.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Sign No 
AutoCAD No 
AutoCAD LT No 
ChronoScan No 
CloudOffix No 
Cyclr Yes 
Disqus Yes 
Docusign Identify No 
Freshdesk Yes 
Google Workspace No 
HelpBar Yes 
HelpHub Yes 
Microsoft 365 No 
Microsoft Dynamics 365 No 
Motileo Yes 
Nango Yes 
Salesforce No 
Segment Yes 
Stackreaction Yes 
Zendesk Yes 

Integrations

Adobe Acrobat Sign Yes 
AutoCAD Yes 
AutoCAD LT Yes 
ChronoScan Yes 
CloudOffix Yes 
Cyclr No 
Disqus No 
Docusign Identify Yes 
Freshdesk No 
Google Workspace Yes 
HelpBar No 
HelpHub No 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Motileo No 
Nango No 
Salesforce Yes 
Segment No 
Stackreaction No 
Zendesk No 

Pricing Details

contact us
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kovai

Founded

2011

Country

United Kingdom

Website

document360.com

Vendor Details

Company Name

M-Files

Founded

1989

Country

United States

Website

www.m-files.com

Product Features

Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly Yes 
Document Capture No 
Document Conversion Yes 
Document Delivery Yes 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion Yes 
Forms Management Yes 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management Yes 
Version Control Yes 

Help Authoring Tools

Collaboration Tools No 
Content Library No 
Drag & Drop Editing No 
Image Library No 
Import HTML / Word No 
Multi-Format Output No 
Offline Editing No 
Preview Output No 
Screenshot Tool No 
Search No 
Templates No 
Text Editor / Word Processor No 
Translation Tools No 
Version Control No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards Yes 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Software Documentation

Access Roles / User Permissions Yes 
Automatic Documentation Generation No 
Collaboration Tools Yes 
Docs Web Hosting No 
Feedback Capture Yes 
Markdown Support Yes 
Multiple Formats Support Yes 
Multiple Versions Support Yes 
Version Control Yes 
WYSIWIG Editor No 
Webhooks Yes 
reStructured Text Support Yes 

Product Features

Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly No 
Document Capture No 
Document Conversion Yes 
Document Delivery Yes 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature Yes 
Email Management Yes 
File Recovery Yes 
File Type Conversion Yes 
Forms Management No 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management No 
Version Control Yes 

File Sharing

Audit Trail Yes 
Chat / Messaging No 
Collaboration Yes 
Document Management Yes 
Drag & Drop Yes 
Electronic Signature Yes 
Encryption Yes 
File Synchronization Yes 
Search Yes 
User Management Yes 
Version Control Yes 
Workflow Management Yes 

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