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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Tailored specifically for tour companies operated by owners, this all-inclusive booking and ticketing system seamlessly integrates with food and beverage services as well as point-of-sale modules. It manages multiple daily schedules and offers flexible booking options for both groups and individual passengers, allowing several travelers to be included in one reservation while facilitating specialized operations at the Tour Desk. The system also accommodates allotments directed toward agents and wholesalers, generates passenger manifests, and provides in-depth statistics for sales and market analysis categorized by geography, source, market type, agents, wholesalers, reservation categories, and tour codes. Moreover, rapid check-in processes are designed to ensure that customer arrivals are efficient and set a positive tone for the tour experience. Customizable configurations for seating, beds, bunks, and dining arrangements are included, alongside essential financial modules such as General Ledger, Accounts Payable, and Payroll for crew scheduling. This system delivers comprehensive solutions for both operational and management needs, along with seamless software and hardware integration, and emphasizes collaborations only with partners known for their excellence in advanced technology. The focus on innovation ensures that tour companies can thrive in a competitive landscape while maintaining high standards of service.

Description

Monitor and assess the total number of leads, calls, events, and tasks weekly while analyzing performance through visual charts. Manage tasks assigned to specific leads, adjusting their priority levels, statuses, and deadlines to ensure timely completion. Maintain daily, informal notes on customer interactions, analyses, and other relevant information that may arise. Assign unique IDs for events or meetings to prevent any mix-ups, and document the location and progress status of ongoing events. Ensure no detail from phone calls is overlooked by recording the lead's name, the reason for their contact, the subject discussed, call type, date, and lead status. Keep a systematic record of customer inquiries related to quotes, payment summaries, or other questions to maintain clarity. From the initial identification of leads to nurturing customer relationships, Effitrac remains a steadfast ally. Effitrac empowers you to gain insights, strategize, and respond effectively to your customers' needs, which is crucial for making informed decisions. By utilizing these tools, you can enhance your overall productivity and strengthen your customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dmensions

Founded

1980

Country

Australia

Website

www.dmensions.com/tour.html

Vendor Details

Company Name

Effitrac Solutions

Founded

2012

Country

India

Website

www.effitrac.com/crm-software

Product Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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