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Average Ratings 0 Ratings
Description
Dimension Labs provides a cutting-edge platform for customer observability and language data infrastructure that transforms unstructured conversational data from various channels such as chat, email, voice, surveys, and social media into structured insights ready for analytics. By leveraging AI-driven enrichment and dynamic labeling, it removes the necessity for manual tagging, effectively highlighting changing themes, customer sentiments, reasons for escalations, and requests for features. This platform consolidates inputs from multiple channels under a unified model, offering real-time dashboards, drill-down features, and context-aware analytics, which enables teams to investigate root causes, track emerging trends, and link conversation metrics to overall business results. Furthermore, Dimension Labs facilitates integration through APIs or one-click connectors with a variety of tools, including chat applications, CRMs, contact centers, survey systems, and social media platforms, ensuring effortless data ingestion from sources like Intercom, Twilio, and Slack. As a result, organizations can gain deeper insights into customer interactions and enhance their decision-making processes.
Description
Telemarketr is a user-friendly and highly customizable SMS platform designed specifically for businesses seeking greater flexibility and control over their marketing efforts via SMS. You can either utilize Telemarketr right away or tailor it to align with your specific business needs. It allows for the integration of your current marketing and automation tools, enhancing your operational efficiency. Customers can effortlessly link their existing Twilio account with Telemarketr, making it a versatile choice for SMS marketing. This platform is crafted to fit seamlessly into your company's operations, and to address some common inquiries, it is available as a one-time license software solution. In the near future, there are plans to introduce a more conventional SaaS version of Telemarketr. By leveraging your current Twilio account, you gain the advantage of Twilio's competitive pricing at $0.0075 per SMS message. Additionally, the ability to customize the platform ensures that your SMS campaigns can evolve as your business grows, providing ongoing value and adaptability.
API Access
Has API
API Access
Has API
Integrations
8x8
Amazon Connect
Capacity
Cognigy.AI
Facebook Messenger
Genesys Cloud CX
Google Analytics
Intercom
Kik
LiveChat
Integrations
8x8
Amazon Connect
Capacity
Cognigy.AI
Facebook Messenger
Genesys Cloud CX
Google Analytics
Intercom
Kik
LiveChat
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dimension Labs
Country
United States
Website
www.dimensionlabs.io
Vendor Details
Company Name
Telemarketr
Founded
2017
Country
United States
Website
www.telemarketr.com
Product Features
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win