Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DigitalDesk is a service desk solution tailored for freelancers and digital agencies, offering essential tools that enable you to provide excellent customer support to your clients, ensuring they receive timely assistance when needed. With its user-friendly interface and efficient features, DigitalDesk helps streamline the support process, enhancing client satisfaction and engagement.
Description
As a consultancy or agency, your primary focus is on achieving the specific objectives set by your clients, and the importance of digital solutions in that process is continually increasing. By utilizing internalDesk, you can effectively address multiple challenges simultaneously. This innovative internal communication and collaboration platform adapts in tandem with your client’s company, ensuring that you consistently provide significant value and measurable outcomes. As a result of delivering improved business performance for your clients more frequently, you will find that they reward you with additional opportunities for engagement. Ultimately, this creates reliable streams of recurring revenue and enhances profit margins for your agency. Furthermore, internalDesk not only encompasses all the standard functionalities expected from a platform but goes beyond that. This is the key advantage. Thanks to our intelligent modular design, the platform grows in alignment with the evolving needs of your clients' businesses. There is no secret formula to dismantling silos, fostering the exchange of best practices, or facilitating more informed decision-making through a collaborative network; rather, it’s about leveraging the right tools to drive success.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Bitbucket
Yes
GitHub
Yes
GitLab
Yes
Microsoft Teams
Yes
Slack
Yes
Vimeo
No
YouTube
No
Integrations
Bitbucket
No
GitHub
No
GitLab
No
Microsoft Teams
No
Slack
No
Vimeo
Yes
YouTube
Yes
Pricing Details
$18.99/month
$12.75/month if billed annually
Free Trial
No
Free Version
Yes
Pricing Details
€4 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DigitalDesk Solutions
Founded
2021
Country
United Kingdom
Website
digitaldesk.app
Vendor Details
Company Name
internalDesk
Founded
2012
Country
Sweden
Website
internaldesk.com
Product Features
Agile Project Management Tools
Backlog Management
No
Feedback Management
No
Gantt/Timeline View
No
Kanban Board
No
Prioritization
No
Request Management
No
Resource Management
No
Retrospectives Management
No
Status Tracking
No
Supports Scrum
No
Team Management
No
Template Management
No
Workflow Management
No
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No
Kanban
Collaboration Tools
No
Dependency Tracking
No
KPI Monitoring
No
Milestone Tracking
No
Multi-Board
No
Prioritization
No
Project Planning
No
Roadmapping
No
Supports Scrum
No
Task Management
No
Time Tracking
No
Professional Services Automation
Billing & Invoicing
No
CRM
No
Client Portal
No
Collaboration Tools
No
Document Management
No
Portfolio Management
No
Project Management
No
Proposal Generation
No
Quote Management
No
Resource Management
No
Time & Expense Tracking
No
Product Features
Collaboration
Brainstorming
No
Calendar Management
Yes
Chat / Messaging
No
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
Yes
Task Management
No
Version Control
No
Video Conferencing
Yes