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Average Ratings 1 Rating
Description
DigiSense360 is an innovative platform for digital shelf analytics that provides brands and retailers with real-time monitoring of their digital presence. It empowers users with crucial insights into various key performance indicators, such as product search share, competitor analysis, content assessments, pricing strategies, and brand reputation, all aimed at improving overall channel effectiveness.
Additionally, the platform offers valuable information regarding stock levels, market trends, content adherence, customer feedback, and MAP violations, all of which can significantly boost e-commerce profitability and sales figures. By offering an accurate and thorough perspective on product performance across various digital shelves and marketplaces, DigiSense360 enables brands to refine their omnichannel strategies. This optimization leads to the delivery of more consistent and satisfying customer experiences, ensuring that brands remain competitive in the ever-evolving digital landscape.
Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Chaport
No
Chatra
No
Collect.chat
No
Continually
No
Customerly
No
Dashly
No
Facebook Messenger
No
Freshchat
No
Freshdesk
No
Gist
No
Integrations
Chaport
Yes
Chatra
Yes
Collect.chat
Yes
Continually
Yes
Customerly
Yes
Dashly
Yes
Facebook Messenger
Yes
Freshchat
Yes
Freshdesk
Yes
Gist
Yes
Pricing Details
$50
Free Trial
Yes
Free Version
No
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Xtract.io Technology Solutions
Founded
2018
Country
India
Website
www.xtract.io/digisense
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Product Features
Pricing Optimization
Channel Analysis
No
Competing Product Analysis
No
Forecasting
No
Market Analysis
No
Multi-Store Management
No
Price List Management
No
Price Optimization Automation
No
Pricing Analytics
No
Profitability Analysis
No
Scenario Planning
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No