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Average Ratings 1 Rating

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ease
features
design
support

Description

DigiSense360 is an innovative platform for digital shelf analytics that provides brands and retailers with real-time monitoring of their digital presence. It empowers users with crucial insights into various key performance indicators, such as product search share, competitor analysis, content assessments, pricing strategies, and brand reputation, all aimed at improving overall channel effectiveness. Additionally, the platform offers valuable information regarding stock levels, market trends, content adherence, customer feedback, and MAP violations, all of which can significantly boost e-commerce profitability and sales figures. By offering an accurate and thorough perspective on product performance across various digital shelves and marketplaces, DigiSense360 enables brands to refine their omnichannel strategies. This optimization leads to the delivery of more consistent and satisfying customer experiences, ensuring that brands remain competitive in the ever-evolving digital landscape.

Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Dashly
Drift
Facebook Messenger
Gist
Groove
HelpCrunch
HubSpot CRM
HubSpot Customer Platform
Intercom
Kayako
Wix Answers
Zendesk
tawk.to

Integrations

Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Dashly
Drift
Facebook Messenger
Gist
Groove
HelpCrunch
HubSpot CRM
HubSpot Customer Platform
Intercom
Kayako
Wix Answers
Zendesk
tawk.to

Pricing Details

$50
Free Trial
Free Version

Pricing Details

$25 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Xtract.io Technology Solutions

Founded

2018

Country

India

Website

www.xtract.io/digisense

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Product Features

Pricing Optimization

Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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