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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Diamond Voice offers nationwide hosted telephone solutions, catering to a diverse range of top companies across various sectors. Our extensive expertise in telecommunications and cloud-based telephony enables our Sales Engineers to deliver exceptional customer service while possessing a deep understanding of system functionalities. We focus on providing business-class telephone solutions and innovative IVR applications tailored for the cloud telephone platform. Our affordable and cutting-edge hosted telephone services ensure that businesses maintain reliable communication in an increasingly competitive environment. As a privately held and family-operated company, we approach your business with the same dedication and commitment to quality that we apply to our own. We prioritize loyalty and dependability as fundamental principles of our service. Furthermore, exceptional technical support is a personal pledge at Diamond Voice, and we recognize that business activities extend beyond regular hours. Therefore, we offer 24-hour technical support because no inquiry is too minor to address. Our goal is to ensure seamless communication for every client, reinforcing our commitment to their success at all times.

Description

Diamond is a data analytics tool that helps employers find untapped internal talent. Employers can reduce turnover and avoid employment litigation risk by using Diamond data. It helps increase workforce effectiveness by increasing equality and promoting diverse competences and ideas.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Diamond Voice

Founded

1997

Country

United States

Website

www.diamondvoice.com

Vendor Details

Company Name

Ekdesk

Founded

2017

Country

United States

Website

ekdesk.com/Diamond

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Recruiting

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

Talent Management

Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Onboarding
Performance Appraisal
Recruiting Management
Succession Planning
Training Management

Alternatives

Alternatives

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