Diamond Voice Description

Diamond Voice offers nationwide hosted telephone solutions, catering to a diverse range of top companies across various sectors. Our extensive expertise in telecommunications and cloud-based telephony enables our Sales Engineers to deliver exceptional customer service while possessing a deep understanding of system functionalities. We focus on providing business-class telephone solutions and innovative IVR applications tailored for the cloud telephone platform. Our affordable and cutting-edge hosted telephone services ensure that businesses maintain reliable communication in an increasingly competitive environment. As a privately held and family-operated company, we approach your business with the same dedication and commitment to quality that we apply to our own. We prioritize loyalty and dependability as fundamental principles of our service. Furthermore, exceptional technical support is a personal pledge at Diamond Voice, and we recognize that business activities extend beyond regular hours. Therefore, we offer 24-hour technical support because no inquiry is too minor to address. Our goal is to ensure seamless communication for every client, reinforcing our commitment to their success at all times.

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Integrations

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Company Details

Company:
Diamond Voice
Year Founded:
1997
Headquarters:
United States
Website:
www.diamondvoice.com

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Business Hours
Online Support

Diamond Voice Features and Options

Call Recording Software

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Diamond Voice User Reviews

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