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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DialPhone is an innovative platform that utilizes AI to deliver a comprehensive Unified Communications (UCaaS) and Contact Center (CCaaS) solution, enabling organizations to efficiently oversee customer and internal communications through a single cloud-based interface. This versatile platform integrates various features, including business calling, SMS communications, video conferencing, collaborative team chat, an AI-driven receptionist, intelligent interactive voice response (IVR), call management, recording, analytics, and extensive contact center functionalities. By leveraging AI-powered automation and cloud-based communications, businesses can significantly enhance customer experiences, minimize missed calls, optimize workflows, and boost team efficiency. DialPhone caters to a diverse range of users, from small enterprises to larger organizations, all in search of a modern telephony system equipped with cutting-edge communication resources. The platform adeptly supports functions such as customer service, sales operations, remote collaboration, and overall business management while ensuring high standards of reliability, scalability, and security that are essential for enterprises. Additionally, its user-friendly interface makes it easy for organizations to adapt and integrate into their existing systems.

Description

The ability to edit and erase messages, as well as automatically delete them, clear chat windows, and completely wipe history is essential. Users can remotely disconnect devices, utilize a false secret phrase, and enable auto-lock and auto-logout features when inactive. There are options to hide contacts and create blacklists, along with tailored visibility settings for each contact and the ability to configure contact permissions. Tasks can be assigned to oneself and coworkers, with progress tracking to ensure accountability. Additionally, users can securely store and manage passwords, sharing them with contacts when necessary. Collaboration is enhanced by establishing team goals and overseeing the resolution of various issues, fostering a productive work environment. This comprehensive set of features significantly improves communication and organization within any team.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Zapier Yes 

Integrations

Salesforce No 
Zapier No 

Pricing Details

$24/month/user
There are two more plan for more features.
Free Trial Yes 
Free Version No 

Pricing Details

$5.99 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DialPhone

Founded

2026

Country

Hong Kong

Website

www.dialphone.com

Vendor Details

Company Name

VIPole

Founded

2013

Country

United Kingdom

Website

www.vipole.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition Yes 
Mobile Access No 
Virtual Call Center Yes 
Web Conferencing No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing No 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail Yes 

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control Yes 
Video Conferencing Yes 

Network Security

Access Control No 
Analytics / Reporting No 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Threat Response No 
VPN No 
Vulnerability Scanning No 

Secure Email Gateway

Anti-Malware No 
Archiving No 
Customizable Yes 
Data Loss Prevention No 
End-to-End Encryption Yes 
Real-time Dashboards No 
Reporting / Analytics No 
Sandbox No 
Threat Protection No 

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