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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DialLink is a cloud-based telephony solution tailored for small to medium-sized businesses and startups. It integrates sophisticated call management, AI-driven voice assistants, and business messaging into a single, streamlined platform, simplifying the oversight of both incoming and outgoing communications while enhancing responsiveness and maintaining a polished professional image. However, DialLink offers much more than the essentials; its integrated AI can automate everyday tasks such as call answering, inquiry routing, generating call summaries, and providing suggested responses to messages. This functionality allows teams to reclaim valuable time, minimize manual tasks, and ensure a consistently high standard of customer engagement across various communication channels. Designed for the modern, adaptable workforce, DialLink accommodates remote, hybrid, and in-office work arrangements with complete Bring Your Own Device (BYOD) support. Regardless of whether employees are using a smartphone, desktop computer, or traditional desk phone, they can remain connected and effective from virtually anywhere. Additionally, the system boasts easy plug-and-play installation, eliminating the need for specialized IT skills, making it accessible for any organization.

Description

Olatti serves as a cloud-centric communication and business phone platform tailored for teams in the UK. It merges business telephone numbers and VoIP calling with features like team messaging, channels, video conferencing, voicemail, and a communal contact directory. Users can access the service through desktop and mobile applications, as well as compatible Yealink desk phones, allowing for seamless call transitions across devices. The desktop application enhances user experience with a keyboard shortcut that enables users to quickly locate a contact and initiate a call or message. Additionally, the platform provides call history and recording functionalities, enabling teams to revisit discussions, with transcription and summaries available for those on Plus and Unlimited plans. Each plan offers one UK number per user along with inbound calling capabilities and options for either metered or bundled outbound minutes. Customers have the flexibility to port their existing numbers, acquire additional numbers, or opt for an eSIM business line as an add-on. Olatti is particularly designed for small teams across the UK, including agencies, accountancy firms, property businesses, consultancies, clinics, and creative studios, catering to their diverse communication needs. With its comprehensive features, Olatti enables enhanced collaboration and connectivity for these organizations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Model Context Protocol (MCP) Yes 
Salesforce Yes 
Zapier Yes 

Integrations

Microsoft Teams No 
Model Context Protocol (MCP) No 
Salesforce No 
Zapier No 

Pricing Details

$15/month
Free Trial Yes 
Free Version No 

Pricing Details

£6/month/user
Metered: £6 per active user/month on monthly billing, or £5/month equivalent billed annually; prices exclude VAT. The first 100 UK teams may qualify for 30% off the subscription for as long as they stay (£4.20 monthly or £3.50/month equivalent billed annually). Metered UK calls cost 1p/min to landlines and 3p/min to mobiles. Ported numbers cost £20 once and £5/month each; extra numbers and other add-ons cost extra.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DialLink

Founded

2022

Country

United States

Website

www.diallink.com

Vendor Details

Company Name

We UC Ltd

Founded

2023

Country

United Kingdom

Website

olatti.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

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