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Average Ratings 0 Ratings
Description
Dextego was created to revolutionize the sales process, recognizing that there is a more effective approach to selling. With Dextego, you can ensure the optimization and adherence of your sales strategies, enabling you to both retain clients and increase revenue. Our mission is to equip both individuals and organizations with essential power skills—often referred to as soft skills—such as effective communication, teamwork, and leadership. We hold a strong conviction that these vital abilities form the foundation of success in our rapidly evolving and complex world. To achieve this vision, we are dedicated to providing an accessible, seamless, and cost-efficient solution that leverages cutting-edge AI technology. Through this innovative journey, we aim to cultivate a future where every individual and organization flourishes, creating a global network of forward-thinking leaders and accomplished individuals. We emphasize the importance of human-focused AI, which aims to enhance rather than replace the human experience and interpersonal relationships. Our commitment to this mission will empower countless people to reach their full potential in an interconnected society.
Description
Reddy is a CX Intelligence platform that uses artificial intelligence to help enterprise contact centers train, coach, and support customer service agents throughout their entire lifecycle. The platform combines AI-powered simulation training, live conversation assistance, quality monitoring, and personalized coaching within a single intelligent system. Simulation Training allows agents to practice challenging calls, chats, and emails before interacting with real customers, improving confidence and preparedness. During live interactions, the Live Assist Co-Pilot delivers contextual guidance and recommendations so agents can respond accurately without searching through documentation. Reddy automatically reviews every customer conversation to identify performance trends, generate coaching opportunities, and provide actionable feedback tailored to each individual agent. Customer interaction data is transformed into organizational intelligence that can be shared across learning and development, quality assurance, operations, and leadership teams. The platform's automated setup minimizes implementation effort while continuously adapting to an organization's best practices. Built on modern AI, Reddy enables businesses to improve call quality, shorten onboarding time, and create a connected feedback loop that drives ongoing performance improvement. Reddy helps enterprise contact centers transform customer conversations into measurable improvements for agents, managers, and the broader organization.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Zendesk
Pricing Details
$179 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dextego
Founded
2023
Country
United States
Website
dextego.com
Vendor Details
Company Name
Reddy
Founded
2019
Website
reddy.io
Product Features
Sales Coaching
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics