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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dextego was created to revolutionize the sales process, recognizing that there is a more effective approach to selling. With Dextego, you can ensure the optimization and adherence of your sales strategies, enabling you to both retain clients and increase revenue. Our mission is to equip both individuals and organizations with essential power skills—often referred to as soft skills—such as effective communication, teamwork, and leadership. We hold a strong conviction that these vital abilities form the foundation of success in our rapidly evolving and complex world. To achieve this vision, we are dedicated to providing an accessible, seamless, and cost-efficient solution that leverages cutting-edge AI technology. Through this innovative journey, we aim to cultivate a future where every individual and organization flourishes, creating a global network of forward-thinking leaders and accomplished individuals. We emphasize the importance of human-focused AI, which aims to enhance rather than replace the human experience and interpersonal relationships. Our commitment to this mission will empower countless people to reach their full potential in an interconnected society.

Description

Reddy is a CX Intelligence platform that uses artificial intelligence to help enterprise contact centers train, coach, and support customer service agents throughout their entire lifecycle. The platform combines AI-powered simulation training, live conversation assistance, quality monitoring, and personalized coaching within a single intelligent system. Simulation Training allows agents to practice challenging calls, chats, and emails before interacting with real customers, improving confidence and preparedness. During live interactions, the Live Assist Co-Pilot delivers contextual guidance and recommendations so agents can respond accurately without searching through documentation. Reddy automatically reviews every customer conversation to identify performance trends, generate coaching opportunities, and provide actionable feedback tailored to each individual agent. Customer interaction data is transformed into organizational intelligence that can be shared across learning and development, quality assurance, operations, and leadership teams. The platform's automated setup minimizes implementation effort while continuously adapting to an organization's best practices. Built on modern AI, Reddy enables businesses to improve call quality, shorten onboarding time, and create a connected feedback loop that drives ongoing performance improvement. Reddy helps enterprise contact centers transform customer conversations into measurable improvements for agents, managers, and the broader organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Zendesk

Integrations

Salesforce
Zendesk

Pricing Details

$179 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dextego

Founded

2023

Country

United States

Website

dextego.com

Vendor Details

Company Name

Reddy

Founded

2019

Website

reddy.io

Product Features

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Alternatives

Alternatives

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