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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

DeskMoz offers a premium live chat service with managed human operators available 24/7 for your website, ensuring expert support every hour of the day. Our in-house agents are highly trained and experienced, setting us apart from competitors who rely on freelancers and remote workers. We provide exceptional live chat services not just for websites but also for your Facebook Page, making it easy to engage with customers through a simple setup process. Our live chat experts are dedicated to addressing sales inquiries from your online visitors, resulting in a remarkable increase in qualified leads—up to three times more than before. Furthermore, we pride ourselves on the fastest turnaround time in the live chat outsourcing industry, deploying our skilled team to your site within just 24 to 48 hours. DeskMoz's 24/7 live chat services are not only more effective and responsive but also more cost-efficient compared to traditional phone and email support. Trusted by over 200 well-known global brands, we are committed to enhancing your customer engagement experience. By choosing DeskMoz, you can ensure that your customers receive timely and professional assistance, ultimately boosting your business's success.

Description

As a digitally empowered outsourcing provider, we specialize in offering People as a Service solutions tailored for high-growth, innovative, and tech-savvy companies that aim to take charge of customer interactions, manage intricate tasks, and enhance their brand presence. Helpware envisions a future where consumer empowerment is paramount, delivering exceptional interaction experiences through seamlessly integrated human task services facilitated by APIs. We collaborate with some of the most dynamic and rapidly expanding brands globally to ensure the continuous delivery of outstanding customer experiences. Our comprehensive business process outsourcing services include a wide range of solutions designed to cultivate brand loyalty, such as call center operations, answering services, IT support, chat, technical assistance, and email management. Our inbound and outbound call center teams are meticulously crafted to support and evolve alongside your existing staff. By prioritizing investment in our people and organizational culture, we aim to provide better services and create custom teams tailored specifically for your needs. Our tech-enabled, motivated, and cohesive teams are dedicated to enhancing global customer engagement and satisfaction, ultimately driving your business forward. This commitment to excellence ensures that we not only meet but exceed the expectations of the brands we partner with.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon DynamoDB No 
Amazon Redshift No 
Amazon Web Services (AWS) No 
Confluence No 
Google Analytics No 
Google Cloud SQL No 
Google Cloud Storage No 
Gorgias No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
LiveChat No 
MySQL No 
PostgreSQL No 
SQL Server No 
ServiceNow No 
WhatsApp No 
Zendesk No 
Zendesk Chat No 
Zoho Desk No 

Integrations

Amazon DynamoDB Yes 
Amazon Redshift Yes 
Amazon Web Services (AWS) Yes 
Confluence Yes 
Google Analytics Yes 
Google Cloud SQL Yes 
Google Cloud Storage Yes 
Gorgias Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
LiveChat Yes 
MySQL Yes 
PostgreSQL Yes 
SQL Server Yes 
ServiceNow Yes 
WhatsApp Yes 
Zendesk Yes 
Zendesk Chat Yes 
Zoho Desk Yes 

Pricing Details

$199 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DeskMoz

Founded

2005

Country

India

Website

deskmoz.com

Vendor Details

Company Name

Helpware

Founded

2015

Country

United States

Website

www.helpware.com

Product Features

Alternatives

Alternatives