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Average Ratings 0 Ratings

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ease
features
design
support

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Description

DeskDay PSA, a cloud-based PSA, is a next-generation PSA that empowers MSPs with a modern, conversational solution that keeps customers happy, teams satisfied, and profitability high. DeskDay centralizes MSP operations with a unified PSA that includes the service desk, billing, reports and timesheets, quality assurance, announcements and an integrated multi-channel support ecosystem, IT-Connect, for end users. DeskDay provides MSPs with real-time information on service delivery, customer satisfaction and tech management.

Description

Polaris self-driving professional services automation (PSA) employs cutting-edge technology to assess real-time data and provide insights to maintain project timelines, resource allocation, and financial health. With the inclusion of MissionControl in Polaris PSA, users gain immediate access to all essential metrics required for efficient task management. This consolidation ensures that project details, financials, and resource information are housed in a singular, easily accessible location. By utilizing an updated and live overview of the operations, you can exercise control and implement timely adjustments as necessary. Harness both historical and current data to swiftly respond to fluctuations and make informed decisions on the spot. Establish a clear framework and methodology to effectively oversee projects, resources, and finances, while seamlessly applying standardized processes and workflows throughout your organization. Achieving alignment among all team members is crucial for consistent execution and fostering growth, and this is made possible through the customizable PSA software. Additionally, this innovative approach not only enhances operational efficiency but also positions organizations to better navigate the complexities of project management in an ever-evolving landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ADP BizPro
Asana
Atlassian Clover
FreshBooks
GitHub
JD Edwards EnterpriseOne
Microsoft Dynamics 365
N-able N‑central
Namely
Oracle Cloud Infrastructure
Paychex Flex
QuickBooks Enterprise
SAP SuccessFactors Learning
Sage 100 Contractor
Salesforce
ServiceNow
Slack
Workday Extend
Xero
Zendesk

Integrations

ADP BizPro
Asana
Atlassian Clover
FreshBooks
GitHub
JD Edwards EnterpriseOne
Microsoft Dynamics 365
N-able N‑central
Namely
Oracle Cloud Infrastructure
Paychex Flex
QuickBooks Enterprise
SAP SuccessFactors Learning
Sage 100 Contractor
Salesforce
ServiceNow
Slack
Workday Extend
Xero
Zendesk

Pricing Details

$79
PER/TECH/MONTH
Free Trial
Free Version

Pricing Details

$29 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DeskDay

Founded

2021

Country

United States

Website

deskday.com

Vendor Details

Company Name

Polaris

Founded

1996

Country

United States

Website

www.replicon.com/polaris-psa/professional-services-automation-software/

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Product Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Alternatives

Alternatives

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