Average Ratings 1 Rating

Total
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features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Maintain strong connections with your patients and get your practice ready for the future. As the COVID-19 pandemic persists, clear and effective communication with your clients is crucial. Demandforce offers a comprehensive solution along with innovative tools specifically designed for COVID-19 to help you stay engaged. With the Demandforce mobile app, you can conveniently manage your business from anywhere, accessing essential information with ease. Download the app today for free on both the App Store and Google Play. Enhance patient access, accelerate care delivery, and boost your revenue with Demandforce Telemedicine, which includes HIPAA-compliant video conferencing, secure messaging, online billing, and additional features. Our ready-to-use COVID-19 email templates simplify the process of staying connected with clients and patients during these challenging times. You can either utilize our templates or customize your own to effectively communicate important updates to your client base, ensuring they remain well-informed and supported.

Description

Connect with your customers across various channels, enhance your ratings, and simplify communication seamlessly through a single platform. The traditional contact form has become obsolete; instead, establish a direct connection with your clients using Superchat’s webchat feature. This allows potential customers to reach out to you effortlessly right from your website. Customer reviews are crucial for fostering trust in your business, and with Superchat, you can easily prompt satisfied customers to share their experiences through text messages, all managed from one convenient inbox. Developed in Berlin, our Superchat software ensures that your data is secure, with multiple layers of encryption and regular backups in place on our Frankfurt-based servers. Our dedicated team is always available to support you, guiding you through the setup process and providing ongoing assistance whenever needed, ensuring a smooth experience at every step. Rest assured, your data privacy is our top priority.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ALLDATA Yes 
AutoFluent Yes 
Axis LMS No 
Book4Time Yes 
DaySmart Salon Yes 
DentiMax Yes 
DrChrono Yes 
EZBIS Yes 
Facebook Messenger No 
Google Business Messages No 
Instagram No 
Merchant Centric Yes 
OrthoTrac Yes 
PracticeWorks Yes 
QuickBooks Online Yes 
Sensei Cloud Yes 
Telegram No 
WhatsApp No 
WinOMS Yes 
truDigital Yes 

Integrations

ALLDATA No 
AutoFluent No 
Axis LMS Yes 
Book4Time No 
DaySmart Salon No 
DentiMax No 
DrChrono No 
EZBIS No 
Facebook Messenger Yes 
Google Business Messages Yes 
Instagram Yes 
Merchant Centric No 
OrthoTrac No 
PracticeWorks No 
QuickBooks Online No 
Sensei Cloud No 
Telegram Yes 
WhatsApp Yes 
WinOMS No 
truDigital No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

€79 per month
Billed annually
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Demandforce

Founded

2003

Country

United States

Website

www.demandforce.com

Vendor Details

Company Name

Superchat

Founded

2020

Country

Germany

Website

www.superchat.de/

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders Yes 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders No 
Recurring Appointments Yes 
Rescheduling Yes 
SMS Messaging Yes 
Two-Way Messaging Yes 

Customer Communications Management

Batch Communications Yes 
Chat / Messaging No 
Content Management No 
Email Distribution Yes 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications No 
Personalization Yes 
Print Management Yes 
Template Management Yes 
Video Content No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management No 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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