Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Delivered offers a cutting-edge, scalable messaging platform designed for any brand with a mobile or web application that serves customers. By integrating social media functionalities into your service, you can significantly enhance user engagement and experience. The combination of community features and chat capabilities is set to transform how your customers interact with your brand. Our real-time, high-quality Messaging Solution enables the creation of a chat application and in-app messaging for your service, whether it operates on native iOS, Android, or the web. With our extensive customization options, you can ensure that the messaging system fits seamlessly into your service's user experience and aligns with your brand identity. Our moderation tools empower you to analyze chat data effectively, ensuring your brand's integrity remains intact. You can oversee conversations and export messaging data effortlessly. Additionally, our analytics provide insights into basic and custom chat interactions, complemented by advanced moderation features to further enhance your platform's functionality. Overall, Delivered equips your brand with the tools needed to foster deeper connections with your customers.
Description
Falkon Chat is a sophisticated live chat platform that harnesses AI technology to provide businesses with a secure, engaging, and efficient means of customer support across various web and messaging platforms. Featuring real-time communication, generative AI capabilities for responses, customizable widgets, advanced routing, and tools for team collaboration, Falkon Chat empowers teams to interact seamlessly with both visitors and customers. The platform is equipped with stringent compliance functionalities, including HIPAA-compliant controls and SOC 2 security measures, making it particularly suitable for industries with regulatory requirements. Key offerings include secure file sharing, AI-generated conversation summaries, task assignment and workflow automation, detailed audit logs for accountability, and flexible integration options. With its scalable pricing plans and comprehensive administrative controls, Falkon Chat significantly improves customer experiences while boosting operational efficiency across teams of any size. Ultimately, the platform stands out as a versatile solution tailored to meet the diverse needs of modern businesses.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Jongla
Founded
2006
Country
Finland
Website
www.delivered.im
Vendor Details
Company Name
Falkon Systems
Founded
2021
Country
United States
Website
falkonsystems.com
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking