Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
Learn more
3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat.
The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.
Learn more
Falkon SMS
Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team.
Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin.
Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.
Learn more
Falkon
Falkon is a web browser developed by KDE that utilizes the QtWebEngine rendering engine and was formerly known as QupZilla. Its design focuses on being a lightweight browser compatible with all major operating systems. Initially created for educational objectives, Falkon has evolved into a fully-featured web browser since its inception. It includes all the essential functionalities typical of a web browser, such as bookmarks, history (accessible via a sidebar), and tabbed browsing. Additionally, it comes with an integrated AdBlock plugin that automatically blocks ads by default. The project traces its origins back to December 2010 when the first version of QupZilla was launched, developed in Python using PyQt4 bindings. Following several iterations, QupZilla underwent a complete rewrite in C++ using the Qt Framework. The first public version released was 1.0.0-b4. Up until version 2.0, QupZilla operated with the now-obsolete QtWebKit, but subsequent updates transitioned to using the QtWebEngine. With the arrival of version 3.0, the project ceased development under the QupZilla name and has continued to be updated and released as Falkon. This transition marked a significant shift in the project's identity and focus on modern web standards.
Learn more