Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat.
The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.
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Falkon Sign
Falkon Sign is a robust eSignature solution designed for businesses to efficiently send, sign, and manage documents online with both speed and dependability. The user-friendly interface allows individuals to quickly upload documents, designate recipients, insert signature fields, and dispatch agreements in just a few minutes. This platform accommodates an unlimited number of documents, signatures, recipients, and users without imposing per-envelope charges, which enhances its scalability and cost-effectiveness.
To ensure signer authenticity, Falkon Sign incorporates email One-Time Password (OTP) verification, alongside tamper-evident audit logs that meticulously record each phase of the signing journey. Document integrity is guaranteed through cryptographic hashing, and all data is securely housed in data centers located in the United States, ensuring compliance with relevant regulations. Additional functionalities such as reusable templates, real-time status monitoring, and mobile-friendly signing capabilities make Falkon Sign an excellent choice for various sectors, including legal, HR, finance, healthcare, and operations teams. Furthermore, the platform's commitment to security and user experience positions it as a leader in the eSignature market.
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Falkon
Leverage Falkon to enhance every facet of your revenue strategy, from initial prospecting to final renewals. Traditional forecasting tools typically only project revenue one quarter ahead and often miss the mark since they fail to incorporate product data effectively. In contrast, Falkon harnesses a comprehensive array of sales, marketing, and product engagement data to deliver precise forecasts for pipeline growth, new customer acquisition, expansion revenue, and renewals, extending its foresight up to 12 months ahead. This level of insight truly exemplifies what effective and predictable revenue planning entails. Unlike standard dashboards that offer limited insights, Falkon provides detailed funnel intelligence, customer journey analysis, and revenue attribution, offering you practical recommendations to identify major leaks and bottlenecks, refine your ideal customer profile, and implement strategies to tackle these challenges efficiently. By utilizing Falkon, businesses can transform their approach to revenue optimization and drive sustainable growth.
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