Please also update our description as follows:
Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
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3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat.
The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.
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Falkon SMS
Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team.
Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin.
Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.
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Falkon Sign
Falkon Sign is a robust eSignature solution designed for businesses to efficiently send, sign, and manage documents online with both speed and dependability. The user-friendly interface allows individuals to quickly upload documents, designate recipients, insert signature fields, and dispatch agreements in just a few minutes. This platform accommodates an unlimited number of documents, signatures, recipients, and users without imposing per-envelope charges, which enhances its scalability and cost-effectiveness.
To ensure signer authenticity, Falkon Sign incorporates email One-Time Password (OTP) verification, alongside tamper-evident audit logs that meticulously record each phase of the signing journey. Document integrity is guaranteed through cryptographic hashing, and all data is securely housed in data centers located in the United States, ensuring compliance with relevant regulations. Additional functionalities such as reusable templates, real-time status monitoring, and mobile-friendly signing capabilities make Falkon Sign an excellent choice for various sectors, including legal, HR, finance, healthcare, and operations teams. Furthermore, the platform's commitment to security and user experience positions it as a leader in the eSignature market.
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