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Average Ratings 0 Ratings
Description
Day.ai is a CRM platform designed with artificial intelligence at its core, effectively integrating the customer's perspective into all business decisions by seamlessly collecting and organizing customer interactions from various sources such as meetings, emails, calendars, and collaboration tools into a cohesive system that removes the need for manual data entry and uncertainty. This platform merges the functionalities of a meeting assistant, CRM, and knowledge repository into a single solution, allowing for real-time capture of notes, action items, contacts, deals, and context regarding sales pipelines, ultimately creating a detailed and searchable history of customer interactions and sales efforts throughout the technology ecosystem. Leveraging sophisticated AI capabilities, it not only summarizes discussions and updates CRM entries but also reveals insights that clarify the dynamics of deals, whether they are advancing or facing obstacles, while also facilitating natural language inquiries and streamlining workflows that minimize administrative tasks and enhance overall efficiency. By doing so, Day.ai empowers teams to focus more on strategic initiatives and customer engagement rather than getting bogged down by repetitive administrative duties.
Description
SupportLogic is an AI-powered platform designed to improve enterprise support and customer success operations. Its Cognitive AI Cloud processes unstructured data across support channels—like email, chat, and voice—to surface real-time insights around sentiment, urgency, churn risk, and product feedback. These insights drive a suite of AI agents that help with smart case routing, summarization, escalation prevention, coaching, and account health monitoring. The platform integrates directly with CRMs like Salesforce and Zendesk and tools like Slack and Snowflake—amplifying existing systems without disruption. With enterprise-grade security and compliance, SupportLogic helps global teams cut escalations, streamline operations, and improve customer experience.
API Access
Has API
API Access
Has API
Integrations
Microsoft Teams
Slack
Freshdesk
Gmail
Google Meet
Jira
Microsoft Dynamics 365
Salesforce
ServiceNow
Zapier
Integrations
Microsoft Teams
Slack
Freshdesk
Gmail
Google Meet
Jira
Microsoft Dynamics 365
Salesforce
ServiceNow
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Day AI
Founded
2023
Country
United States
Website
day.ai/
Vendor Details
Company Name
SupportLogic
Founded
2016
Country
United States
Website
www.supportlogic.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management