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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

DataTrax stands out as a premier global provider of mobile hardware and software solutions tailored for tour operators, offering advanced analytics suites specifically designed for the tourism and transportation sectors. Developed by industry professionals, our solutions prioritize convenience, financial security, and straightforward administration. We address the unique challenges faced by tour, shuttle, commuter, and line run operators through our specialized software and hardware. By actively integrating customer feedback, we continuously enhance our cutting-edge, real-time tour software and solutions. DataTrax serves as the ultimate turnkey option for efficiently processing, reconciling, and reporting ticketed transactions. Whether for individual users or expansive franchise networks, our system is adaptable and secure, ensuring ease of management. With our solutions, businesses can optimize their operations, ultimately leading to significant savings in both time and resources. Embracing our technology can empower your organization to thrive in a competitive landscape.

Description

Yonder serves as a comprehensive guest engagement solution tailored for tour and activity providers. By integrating AI-driven voice and chat assistants with tools for review management and guest interaction, it empowers businesses to efficiently address inquiries, facilitate booking discussions, and maintain ongoing communication with customers. Operators can set up automated replies for frequently asked questions, direct guest requests appropriately, and deliver assistance across various digital platforms. Additionally, Yonder gathers and oversees customer reviews, aids in crafting responses to them, and provides teams with insights to gauge guest feedback effectively. The platform seamlessly integrates with reservation systems and communication services specific to tour operators, and is accessible via web, iOS, and Android applications. Catering to a wide range of tourism enterprises, from small operators to larger, multi-location teams, Yonder is designed to help manage guest inquiries and feedback both prior to and following a tour or activity, ensuring a cohesive experience for all customers involved. This makes it an invaluable asset for enhancing overall guest satisfaction and operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Checkfront No 
Facebook Messenger No 
FareHarbor No 
IBIS No 
Instagram No 
Peek Pro No 
Rezdy No 
The Flybook No 
Ventrata No 
WaveRez No 
WhatsApp No 
Xola No 
Zapier No 
Zaui No 

Integrations

Checkfront Yes 
Facebook Messenger Yes 
FareHarbor Yes 
IBIS Yes 
Instagram Yes 
Peek Pro Yes 
Rezdy Yes 
The Flybook Yes 
Ventrata Yes 
WaveRez Yes 
WhatsApp Yes 
Xola Yes 
Zapier Yes 
Zaui Yes 

Pricing Details

$0.50 per transaction
Free Trial No 
Free Version No 

Pricing Details

$75/month
Reviews Essentials is $75/month for up to 100 review requests per month. Higher monthly tiers are $125 for up to 500 requests, $165 for up to 1,000, and $215 for up to 2,000; enterprise pricing is custom. Discounted annual billing is available. The listed starting plan is not priced per user.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DataTrax Technologies

Founded

2003

Country

Canada

Website

www.datatraxtechnologies.com

Vendor Details

Company Name

TOMIS Holdings

Founded

2017

Country

United States

Website

www.yonderhq.com

Product Features

Ticketing

Barcode / Ticket Scanning Yes 
Box Office Management No 
Concessions Management No 
Customer Database Yes 
Event Management No 
Fundraising Management No 
General Admission No 
Kiosk Ticketing No 
Mobile Ticketing Yes 
Online Ticketing Yes 
Onsite Ticketing No 
POS Yes 
Print-at-Home No 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

Tour Operator

Accommodation Booking No 
Activities Booking Yes 
Central Reservation System No 
Coach Booking No 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management No 
Vendor Management No 
Website Management Yes 

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