Average Ratings 7 Ratings

Total
ease
features
design
support
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Average Ratings 0 Ratings

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support

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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Appbrew
COZYROC SSIS+ Suite
EcoReturns
Facebook
Helpware
Inveterate
Kixie PowerCall & SMS
Klaus
Loop Subscriptions
Moda
OmniPanel
PDQ Inventory
Pipedream
SentiSum
ShipBob
Shopify
Shopney
Simplesat
Slack
Stamped.io

Integrations

Appbrew
COZYROC SSIS+ Suite
EcoReturns
Facebook
Helpware
Inveterate
Kixie PowerCall & SMS
Klaus
Loop Subscriptions
Moda
OmniPanel
PDQ Inventory
Pipedream
SentiSum
ShipBob
Shopify
Shopney
Simplesat
Slack
Stamped.io

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$50.00/month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

SolarWinds

Founded

2000

Country

United States

Website

www.dameware.com/dameware-remote-everywhere

Vendor Details

Company Name

Gorgias

Country

United States

Website

www.gorgias.com/

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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