Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Gather and streamline your organization's data within a single platform, monitor expenses, assess team performance, track task progress, and identify process inefficiencies. We have crafted tools to effectively manage substantial datasets sourced from platforms like Jira and Trello, enabling you to make data-driven business choices. Our offerings are recognized with Cloud Fortified and Cloud Security Participant badges, ensuring that applications have undergone thorough testing for both security and dependability. We implement sensible technical and administrative safeguards to protect the personal data of our clients. With an intuitive interface, our plugins are user-friendly and accessible to all employees, regardless of their technical expertise. The reliability of our products has been validated through extensive checks and consistent feedback from satisfied customers. We provide adaptable pricing options for our solutions, along with discounts and complimentary 30-day trials for new clients. Our dedicated team is available to address inquiries and support requests around the clock, ensuring you receive timely assistance whenever needed. Additionally, our commitment to customer satisfaction drives us to continually improve our services based on user feedback.

Description

Engage with your customers through various channels, including phone, chat, email, and social media, while ensuring seamless transitions between them to avoid interruptions. Simplify the experience for your clientele by providing an intuitive user interface, which fosters efficiency and high acceptance among service teams. Enjoy the flexibility to utilize the solution anywhere and adapt its scale according to your requirements. Select from three tailored packages that cater to your specific needs and take advantage of rapid deployment and easy adjustments with minimal training necessary. Rely on superior call quality and the assurance of using a dependable public cloud that is entirely managed by a German data center and cloud provider. Look forward to consistent enhancements and the introduction of new features, guaranteeing that your service remains current. This solution is ideal for small and expanding teams, as well as for teams of 10 or more seeking to boost their performance. Additionally, it is well-suited for medium and large teams that have complex technical demands, ensuring that every organization can find its perfect fit. No matter the size of your team, this system is designed to adapt and grow with you.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Damovo UCC
Google Data Studio
Jira
Microsoft Power BI
Mitel Teamwork
NTT Cloud Communications
Qlik Cloud Analytics
Qlik Sense
SupplyMover
Tableau
Trello

Integrations

Damovo UCC
Google Data Studio
Jira
Microsoft Power BI
Mitel Teamwork
NTT Cloud Communications
Qlik Cloud Analytics
Qlik Sense
SupplyMover
Tableau
Trello

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DOIT-BI

Country

Spain

Website

doit-bi.com

Vendor Details

Company Name

Sikom

Country

Germany

Website

sikom.de/neues-produkt-sikom-cloudone/

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Alternatives

ReplyOne Reviews

ReplyOne

Sematell
eImpound.com Reviews

eImpound.com

Locator Technologies, LLC
Primas CX Reviews

Primas CX

Primas Group