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Description
DACK offers a comprehensive operator portal that empowers managers to oversee, tailor, and enhance the guest experience through features like messaging, verification, and check-in/check-out processes. With the innovative DACK app, guests can head directly to their accommodations—be it a room, home, or apartment—without the need to interact with front desk staff or rental offices. The app facilitates seamless check-ins and grants access via mobile keys or key codes, ensuring convenience for users. Moreover, guests can discover detailed information about their lodging's amenities, nearby attractions, and specific stay instructions, all at their fingertips. DACK also features a revenue-generating upsell platform that enables operators to expand their income beyond standard guest bookings. Basic add-ons, such as adjustable check-in times and pet fees, can significantly enhance profitability, but the possibilities are endless. With our versatile upsell platform, you can provide unique offerings like private chefs, ski equipment rentals, or baby gear—anything that could elevate the guest experience and satisfaction. This not only enriches their stay but also fosters loyalty, encouraging them to return in the future.
Description
WonderGuest serves as an online digital guidebook tailored for short-term rental hosts, vacation property owners, and property management professionals. It enables users to craft a guest-oriented guide for each rental, which can be conveniently shared via a link or QR code, allowing guests to access essential arrival information and property specifics in their web browsers without the need for app installation. Hosts have the flexibility to organize and modify the guide’s content within customizable sections that cover access instructions, check-in processes, Wi-Fi details, house rules, appliance usage tips, video resources, and local attractions. The platform also offers the functionality to import property details directly from Airbnb, and the guidebooks cater to multiple languages for diverse guest audiences. In addition to these features, the service includes options for sending guest emails, tracking view statistics, customizing branding, and establishing an online storefront for promoting paid services such as late checkouts or cleaning. A complimentary plan provides access to one guidebook, while paid subscription tiers expand property allowances and introduce additional features specific to each plan. Overall, WonderGuest enhances the guest experience while simplifying the hosting process.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
€12.99/month
A free plan includes one guidebook for life. Standard is €12.99/month for up to 5 guidebooks and includes a 14-day free trial. Pro is €39.99/month for unlimited guidebooks and includes a 14-day free trial. The pricing page offers an annual-billing option with a 20% discount. Standard lists a 5% commission on extras; Pro lists 2%.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DACK
Founded
2021
Country
United States
Website
www.dackinc.com
Vendor Details
Company Name
WonderGuest
Founded
2026
Country
France
Website
wonderguest.app/en
Product Features
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
