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Average Ratings 0 Ratings
Description
D Line is a cloud-enabled telephone solution specifically designed for small and expanding businesses. It facilitates business communications by offering a shared workspace that includes features like extensions, greetings, designated business hours, ring groups, call routing, voicemail capabilities, and call recording. The service allows users to make calls to both the United States and Canada, adhering to fair-use guidelines. Accessing D Line is convenient, as it can be used via web browsers, on Windows and macOS systems, and through dedicated applications for iOS and Android; additionally, a Chrome extension allows for click-to-call functionality on web-based CRM platforms. The Advanced plan enhances the service with features such as business texting, AI-driven call transcription and summaries, inquiries about call history, automatic call recording, and team video conferencing. D Line equips teams to effectively manage both incoming and outgoing calls, redirect calls among team members, organize voicemails, and analyze recorded or transcribed discussions. Pricing is structured based on workspaces instead of individual users, with additional charges for extra numbers and messaging services. Furthermore, users can benefit from a paid 14-day trial period, along with complimentary number porting, which facilitates a smooth transition to the service. This makes D Line a comprehensive solution for businesses looking to streamline their communication processes.
Description
VoIPSetu represents a high-end add-on suite for 3CX that enhances its functionality with features such as advanced visibility, analytics, AI capabilities, automation, and supervisory tools, allowing businesses, contact centers, BPOs, sales teams, and support teams to improve call management without the need to overhaul their existing 3CX system. This comprehensive suite includes tools like Advanced Wallboards, AI Call Analytics, CRM Integration, Call Recording Manager, Supervisor Console, and an AI Receptionist & IVR Builder, enabling teams to track live activity of agents and queues, utilize AI for call analysis including transcription and sentiment evaluation, efficiently search through recordings, automate call logging in CRMs, provide real-time coaching to agents, and create visual IVR workflows. The platform aims to transform 3CX call data into useful operational insights, empowering supervisors with enhanced control over daily communication processes and workflows. By leveraging these advanced tools, organizations can optimize their communication strategies and improve overall team performance.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
HubSpot CRM
No
Pipedrive
No
Salesforce
No
Zoho CRM
No
Pricing Details
$20/month/workspace
Base is $20 per workspace per month; Advanced is $35 per workspace per month. Both include one phone number and unlimited extensions; calling is unlimited to the US and Canada under fair-use terms. Extra numbers are $2/month each. SMS/10DLC is $5/month per campaign. A 14-day trial costs $3. Annual billing is available: $200/year for Base and $350/year for Advanced. Desk-phone hardware is quoted separately.
Free Trial
No
Free Version
No
Pricing Details
$15
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DaVinci Tech Solutions
Founded
2020
Country
New York, NY, United States
Website
d-line.app
Vendor Details
Company Name
VoIPSetu
Founded
2015
Country
United States
Website
www.voipsetu.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
Yes
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Product Features
Telemarketing
Auto Dialer
No
CRM
No
Call Logging
No
Call Recording
No
Call Routing
No
Call Scripting
No
IVR / Voice Recognition
No
Inbound Call Center
No
Lead Distribution
No
Outbound Call Center
No