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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

D Line is a cloud-enabled telephone solution specifically designed for small and expanding businesses. It facilitates business communications by offering a shared workspace that includes features like extensions, greetings, designated business hours, ring groups, call routing, voicemail capabilities, and call recording. The service allows users to make calls to both the United States and Canada, adhering to fair-use guidelines. Accessing D Line is convenient, as it can be used via web browsers, on Windows and macOS systems, and through dedicated applications for iOS and Android; additionally, a Chrome extension allows for click-to-call functionality on web-based CRM platforms. The Advanced plan enhances the service with features such as business texting, AI-driven call transcription and summaries, inquiries about call history, automatic call recording, and team video conferencing. D Line equips teams to effectively manage both incoming and outgoing calls, redirect calls among team members, organize voicemails, and analyze recorded or transcribed discussions. Pricing is structured based on workspaces instead of individual users, with additional charges for extra numbers and messaging services. Furthermore, users can benefit from a paid 14-day trial period, along with complimentary number porting, which facilitates a smooth transition to the service. This makes D Line a comprehensive solution for businesses looking to streamline their communication processes.

Description

Whether deployed on-premises or in the Cloud, CX-E provides flawless integration with leading communication platforms such as Avaya, Cisco, Microsoft, Mitel, and NEC, enhancing any existing telephony and email system. It boasts industry-leading features, including comprehensive voice message encryption from start to finish. Users can benefit from a mobile app that enables single number reach, intelligent call forwarding, distinct separation of business and personal calls, inbound call screening, and protection of mobile numbers. The system consolidates voicemail, email, and fax into a unified inbox for ease of access. It also offers text-to-speech, voicemail transcription, and secure messaging features. With speech-enabled technology, users can access their calendars, emails, faxes, and voicemails hands-free and eyes-free. Additionally, the federated presence feature allows users to play personalized greetings based on their calendar availability. CX-E accommodates multiple attendants, provides speech-recognition interfaces, customizable greetings for various departments, multilingual options, and scheduled messages. Furthermore, it enables tailored automated outreach through telephone calls or text messages, enhancing communication efficiency across the board. This comprehensive solution is designed to streamline communication processes and improve overall productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

Avaya one-X Communicator No 
BroadConnect Team-One No 
Cisco Unified Communications Manager No 
Gmail No 
HubSpot CRM Yes 
MiVoice Business No 
Microsoft 365 No 
Microsoft Authenticator No 
Microsoft Exchange No 
Momence No 
Pipedrive Yes 
Salesforce Yes 
Zoho CRM Yes 

Integrations

Avaya one-X Communicator Yes 
BroadConnect Team-One Yes 
Cisco Unified Communications Manager Yes 
Gmail Yes 
HubSpot CRM No 
MiVoice Business Yes 
Microsoft 365 Yes 
Microsoft Authenticator Yes 
Microsoft Exchange Yes 
Momence Yes 
Pipedrive No 
Salesforce No 
Zoho CRM No 

Pricing Details

$20/month/workspace
Base is $20 per workspace per month; Advanced is $35 per workspace per month. Both include one phone number and unlimited extensions; calling is unlimited to the US and Canada under fair-use terms. Extra numbers are $2/month each. SMS/10DLC is $5/month per campaign. A 14-day trial costs $3. Annual billing is offered with two months free. Desk-phone hardware is quoted separately.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DaVinci Tech Solutions

Founded

2020

Country

United States

Website

d-line.app

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

opentext.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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