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Description

D Line is a cloud-enabled telephone solution specifically designed for small and expanding businesses. It facilitates business communications by offering a shared workspace that includes features like extensions, greetings, designated business hours, ring groups, call routing, voicemail capabilities, and call recording. The service allows users to make calls to both the United States and Canada, adhering to fair-use guidelines. Accessing D Line is convenient, as it can be used via web browsers, on Windows and macOS systems, and through dedicated applications for iOS and Android; additionally, a Chrome extension allows for click-to-call functionality on web-based CRM platforms. The Advanced plan enhances the service with features such as business texting, AI-driven call transcription and summaries, inquiries about call history, automatic call recording, and team video conferencing. D Line equips teams to effectively manage both incoming and outgoing calls, redirect calls among team members, organize voicemails, and analyze recorded or transcribed discussions. Pricing is structured based on workspaces instead of individual users, with additional charges for extra numbers and messaging services. Furthermore, users can benefit from a paid 14-day trial period, along with complimentary number porting, which facilitates a smooth transition to the service. This makes D Line a comprehensive solution for businesses looking to streamline their communication processes.

Description

Toll-free and local numbers are available from more than 160 countries. Forward incoming calls from any phone, PBX, or SIP. Our global network offers multiple layers of redundancy. You can make international outbound calls by using any of your business numbers as a Caller ID. Showing a local caller ID will increase your success rate. To make outbound calls, connect our SIP trunks with your phone system. You can easily set up and modify smart calling routing features such as auto-attendant /IVR, location and time-based routing, and simultaneous ringback tones. Custom greetings, call recording, voicemail, and call recording are all possible. You can easily add or remove virtual numbers, modify calling plans, download call detail records and invoices, modify advanced features, and reach technical support 24/7. Contact your account manager.

API Access

Has API No 

API Access

Has API Yes 

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Integrations

HubSpot CRM Yes 
Pipedrive Yes 
Salesforce Yes 
Zoho CRM Yes 

Integrations

HubSpot CRM No 
Pipedrive No 
Salesforce No 
Zoho CRM No 

Pricing Details

$20/month/workspace
Base is $20 per workspace per month; Advanced is $35 per workspace per month. Both include one phone number and unlimited extensions; calling is unlimited to the US and Canada under fair-use terms. Extra numbers are $2/month each. SMS/10DLC is $5/month per campaign. A 14-day trial costs $3. Annual billing is offered with two months free. Desk-phone hardware is quoted separately.
Free Trial No 
Free Version No 

Pricing Details

$7.95 per month
Month-to-month service with no commitment. We offer 5 plans and charge per number based on the amount of usage.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DaVinci Tech Solutions

Founded

2020

Country

United States

Website

d-line.app

Vendor Details

Company Name

Global Call Forwarding

Founded

1996

Country

United States

Website

www.globalcallforwarding.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center Yes 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications No 
Voice Quality Enhancement No 

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery No 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

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