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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The emergence of cloud technology and mobile computing, along with improvements in communication protocols, has enabled us to develop a new version of our POS system, 8.3, which supports both local and cloud deployment options. This system includes a thorough merchandise classification framework that empowers users with enhanced oversight and management capabilities concerning inventory, retail locations, clientele, and staff. As the retail industry seeks more sophisticated analytical tools, Cybex BI delivers enhanced functionalities tailored for retail operations. Additionally, advanced retail marketing strategies offer an all-encompassing method for analyzing customer behavior and executing marketing initiatives. Moreover, the Merchandise and Assortment Planning module integrates extensive performance metrics, planning tools, and simulation applications for optimal inventory management. This comprehensive suite equips retailers with the necessary tools to adapt to an evolving market landscape effectively.

Description

SymphonyAI Retail/CPG stands at the forefront of innovation, aiming to revolutionize the retail and consumer packaged goods sectors by harnessing the power of AI-driven analytics and insights. This advanced platform allows businesses to refine their supply chain processes, enhance demand predictions, and elevate customer satisfaction through the utilization of real-time data and sophisticated machine learning techniques. By offering tools that support informed decision-making on various aspects, including pricing strategies, promotional activities, inventory oversight, and product selection, SymphonyAI Retail/CPG enhances operational effectiveness. Its commitment to delivering tangible results, such as higher sales, minimized waste, and greater efficiency, reflects a strong focus on a customer-centered philosophy. Furthermore, with its adaptable and scalable design, the platform serves as an optimal choice for enterprises striving to maintain a competitive edge in an ever-changing market landscape. As businesses face new challenges, SymphonyAI Retail/CPG continuously evolves to meet their dynamic needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

HIVERY No 

Integrations

HIVERY Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Cybex Systems

Founded

1986

Country

Canada

Website

www.cybexnet.com

Vendor Details

Company Name

SymphonyAI

Founded

2017

Country

United States

Website

www.symphonyai.com/retail-cpg/connected-retail/

Product Features

Franchise Management

Appointment Scheduling No 
Automatic Re-ordering Yes 
CRM No 
Commission Management Yes 
Construction Tracker No 
Contract Management & Signature No 
Franchise Intranet Yes 
Job Scheduling No 
LMS / Training No 
Marketing No 
Onboarding No 
Online Store Yes 
Reputation Management No 
Website Manager Yes 

Inventory Control

Allocation Yes 
Barcoding Yes 
Cost Tracking Yes 
Forecasting Yes 
Item Management Yes 
Order Management Yes 
Procurement Management Yes 
Reorder Management Yes 
SKU / UPC Codes Yes 
Serial Number Tracking Yes 
Supplier Management Yes 

Jewelry Store Management

Appraisal Management No 
Commission Management No 
Consignments No 
Customer Purchase History Yes 
Jewelry Design No 
Marketing Management Yes 
Multi-Store Management No 
Pricing Management Yes 
Repair Tracking Yes 
Supplier Management Yes 
Wholesaler Management No 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

Product Features

CPG

Customer Management No 
Electronic Data Interchange No 
Financial Accounting No 
Forecast / Demand Planning No 
Inventory Management No 
Lot Tracking No 
Pricing Management No 
Shopper Marketing No 
Trade Promotion No 

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

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