Compare Cx Moments vs. PrediCX

Create automations that work for your business. ThinkAutomation gives you an open-ended studio that allows you to create any automated workflow you need. All this without any volume restrictions and without having to pay per process, license, or 'robot.

Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.

TicketSearch provides organizations of all sizes with the tools and support they need to sell tickets, register attendees, manage workshops and merchandise, accept donations, and manage customer relationships. TicketSearch provides two levels of service: the standard edition with features for all organizations, and the enterprise version, which offers additional services like marketing, phone sales and additional support. TicketSearch offers a customized box office solution that can be tailored to your team's needs. From managing ticket inventory to providing daily revenue reports and loading events, TicketSearch has it all. Virtual phone sales, distribution of tickets, and mailing of patron packages are all available. A dedicated sales and customer support representative will be assigned your account to ensure TicketSearch seamlessly integrates with your team.

Global, award-winning contact center compliance and workforce optimization solutions. Compliance recording can help protect your company against theft, litigation, and fines. Eleveo provides coverage for all your needs, from voice calls to land mobile radios. To ensure compliance, you can anonymize or remove details from data. Archive data based on configurable rules or automatic categorization. Monitor your teams' voice interactions with customers. Audit logging of every system action, with simplified extracts for compliance review. Support, sales and back-office business transactions are crucial. You can protect your interests by recording everything in one place. Since decades, we have been recording voice conversations. Our solutions are trusted all over the globe.

Big Data Quality must always be verified to ensure that data is safe, accurate, and complete. Data is moved through multiple IT platforms or stored in Data Lakes. The Big Data Challenge: Data often loses its trustworthiness because of (i) Undiscovered errors in incoming data (iii). Multiple data sources that get out-of-synchrony over time (iii). Structural changes to data in downstream processes not expected downstream and (iv) multiple IT platforms (Hadoop DW, Cloud). Unexpected errors can occur when data moves between systems, such as from a Data Warehouse to a Hadoop environment, NoSQL database, or the Cloud. Data can change unexpectedly due to poor processes, ad-hoc data policies, poor data storage and control, and lack of control over certain data sources (e.g., external providers). DataBuck is an autonomous, self-learning, Big Data Quality validation tool and Data Matching tool.

KORONA POS is a revolutionary point of sale software that can be used by retailers, ticketing, and event operators, as well as quick-service restaurants and cafes. Subscriptions include automatic updates, 24/7 customer support, and no fees or surcharges. Businesses can use KORONA POS to enhance their operations, increase efficiency, and gain insight. KORONA POS is the fastest-growing POS system in America. It offers a variety of features, including detailed reporting, inventory analysis and product performance, loyalty, promotions, and employee management. Get more information by scheduling a demo or setting up a trial without any commitment. Your dedicated account manager will guide you through every feature that your business will need to succeed.

ChangeGear is a complete, service management solution that can be implemented in weeks, not months, and is intuitive to use. Provide a better digital experience for employees and analysts. Leverage automation to improve productivity and business agility. With low administrative costs, quick implementation, you will see a speedy return on your investment. A flexible platform that works either on premise or in the cloud. Affordable, with enterprise level functionality, ChangeGear can help you improve service delivery, manage your IT asset lifecycle, control change and risk. ChangeGear includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Contact a solution expert to assess your needs.

Ticketing platforms are either antiquated, expensive, lack customer support, or most are all of the above. Ticketsauce and NIGHTOUT came together because we see the whitespace that no other company is addressing; A fully integrated event ticketing and marketing powerhouse with fair and transparent pricing. - Full White Label White label customizable ticketing solution that allows you to brand the event pages, tickets, and admin software. Sell your white label ticketing solution to manage events and generate more revenue. - Venue Management & Seating You can create completely customizable booth layouts and seating arrangements for any venue. You can combine seating and general admission tickets, or sell seats at a table. - Virtual & Livestream Events Monetizing virtual events has never been easier. You can host a virtual event on a variety of platforms and display custom banner ads. You can still retain your sponsorship revenue even if you host a virtual event using our event tools. -Marketing Get premium exposure across the NIGHTOUT Marketplace and their affiliates to reach your targeted audience via web, mobile, and newsletters so your events get in front of the right customers at the right time.

PromoTix is blazingly fast, easy to use, and packed full of the features you need to sell tickets and collect registrations to your events. Increase your profits by adding your own ticketing fee and eliminate our per ticket fees all together (0% + $0 per ticket) on a Professional subscription plan, or get started on a pay-as-you go plan for as little as 1.75%. Create promo and discount codes, add guests and manage guest lists, and use our event organizer app to checkin your attendees at the door. We've built the industry's best fully integrated event marketing software with a global network of brand ambassadors willing to help market your event and sell tickets for you. You'll make more and sell more with PromoTix, than ever before. Launch your own branded event app on iOS and Android without any development experience. Create and manage Ambassador programs by tapping into the thousands of ambassadors who have PromoTix accounts. Sell more merchandise by adding it onto any order at checkout. Make Contest Registration Pages go viral with the help of your fans and social media. Integrate your email marketing platform and send targeted texts.

Profitable Gift cards, vouchers, and tickets are the most lucrative items you can sell for your business. They allow you to receive payment in full and in advance of products/services that you only deliver about 85% of the time. Flexible Your services and products can be sold as tickets, gift cards, or vouchers. You can sell what you want, at the terms and prices that you set, whenever and wherever you like, and at the profits you make. Powerful VoucherCart allows you to reach your customers in a way that is unmatched by other digital channels. Viral VoucherCart's embedded viral behaviors and loyalty means that we can attract new customers and retain them like no other eCommerce platform.