Compare Cx Moments vs. Etuma

Create automations that work for your business. ThinkAutomation gives you an open-ended studio that allows you to create any automated workflow you need. All this without any volume restrictions and without having to pay per process, license, or 'robot.

Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.

TicketSearch provides organizations of all sizes with the tools and support they need to sell tickets, register attendees, manage workshops and merchandise, accept donations, and manage customer relationships. TicketSearch provides two levels of service: the standard edition with features for all organizations, and the enterprise version, which offers additional services like marketing, phone sales and additional support. TicketSearch offers a customized box office solution that can be tailored to your team's needs. From managing ticket inventory to providing daily revenue reports and loading events, TicketSearch has it all. Virtual phone sales, distribution of tickets, and mailing of patron packages are all available. A dedicated sales and customer support representative will be assigned your account to ensure TicketSearch seamlessly integrates with your team.

Revolutionize Your Support Team with Seamless Automation Are repetitive tasks holding back your support team? QueryPal enables support teams to provide outstanding service by automating ticket responses, allowing more time for complex issues that need human attention. With AI-powered workflows, you can cut down on response times, boost efficiency, and deliver accurate, reliable support. From managing routine inquiries to handling large volumes of requests, your team can stay focused on what truly matters—keeping your customers satisfied. Faster Solutions: Speed up issue resolution by automating replies to common tickets and questions. Consistency & Precision: Ensure every interaction is consistently detailed, minimizing errors. Boosted Productivity: Let your team concentrate on complex or urgent matters by automating routine tasks.

You can now add new customer data to all your marketing tools. No need for expensive CDP, manual csv uploads, or SQL. DinMo can be set up in less than 30 minutes. This is simplicity at its finest. Audience Building Simplified: Create any audience with our intuitive Audience manager, no SQL required. One-Click activation: Connect your customer data to your business tools in a single click. CSV exports, Jira tickets are gone. Dynamic Audience management: Get continuously updated data across all synced platform, ensuring that your strategies are always powered by the freshest data.

KORONA POS is a revolutionary point of sale software that can be used by retailers, ticketing, and event operators, as well as quick-service restaurants and cafes. Subscriptions include automatic updates, 24/7 customer support, and no fees or surcharges. Businesses can use KORONA POS to enhance their operations, increase efficiency, and gain insight. KORONA POS is the fastest-growing POS system in America. It offers a variety of features, including detailed reporting, inventory analysis and product performance, loyalty, promotions, and employee management. Get more information by scheduling a demo or setting up a trial without any commitment. Your dedicated account manager will guide you through every feature that your business will need to succeed.

Ticketing platforms are either antiquated, expensive, lack customer support, or most are all of the above. Ticketsauce and NIGHTOUT came together because we see the whitespace that no other company is addressing; A fully integrated event ticketing and marketing powerhouse with fair and transparent pricing. - Full White Label White label customizable ticketing solution that allows you to brand the event pages, tickets, and admin software. Sell your white label ticketing solution to manage events and generate more revenue. - Venue Management & Seating You can create completely customizable booth layouts and seating arrangements for any venue. You can combine seating and general admission tickets, or sell seats at a table. - Virtual & Livestream Events Monetizing virtual events has never been easier. You can host a virtual event on a variety of platforms and display custom banner ads. You can still retain your sponsorship revenue even if you host a virtual event using our event tools. -Marketing Get premium exposure across the NIGHTOUT Marketplace and their affiliates to reach your targeted audience via web, mobile, and newsletters so your events get in front of the right customers at the right time.

Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.

Safetica Intelligent Data Security protects sensitive enterprise data wherever your team uses it. Safetica is a global software company that provides Data Loss Prevention and Insider Risk Management solutions to organizations. ✔️ Know what to protect: Accurately pinpoint personally identifiable information, intellectual property, financial data, and more, wherever it is utilized across the enterprise, cloud, and endpoint devices. ✔️ Prevent threats: Identify and address risky activities through automatic detection of unusual file access, email interactions, and web activity. Receive the alerts necessary to proactively identify risks and prevent data breaches. ✔️ Secure your data: Block unauthorized exposure of sensitive personal data, trade secrets, and intellectual property. ✔️ Work smarter: Assist teams with real-time data handling cues as they access and share sensitive information.

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.