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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Escape the monotony of routine by monetizing your knowledge online. Our user-friendly software eliminates technical struggles, allowing you to focus on what you do best. Start your complimentary 30-day trial today and begin charging customers for access to your digital offerings, such as online courses and more. Provide your clients with round-the-clock access to a convenient self-service account portal. Streamline your operations by automating permissions, content distribution, and account management. Safeguard and effortlessly deliver all your premium materials while easily uploading and streaming audio, video, images, and other forms of multimedia. With mobile responsiveness in mind, you can ensure a smooth experience across devices. Share files conveniently with your customers and allow them to share their files with you as well. Automate tasks such as credit card updates and account collections to simplify your workflow. CustomerHub serves as a dedicated membership platform that integrates flawlessly with Keap & Infusionsoft by Keap. Hosting is included, so you won’t incur additional costs, nor will you need to install or manage anything, alleviating compatibility worries. Simply register and enjoy the benefits right away, transforming your expertise into a profitable venture.

Description

Utilize FuseDesk to effectively engage with prospective clients and streamline the onboarding process for new customers. By leveraging templates and automating workflows, your agents can dedicate their efforts to areas that truly require attention. The use of templates not only accelerates support responses but also adds a personal touch, as they can be customized with merge fields from client records. FuseDesk seamlessly integrates with popular CRMs, including Infusionsoft by Keap and ActiveCampaign, among others. Don’t hesitate to inquire about our robust yet user-friendly integrations! Shift your focus to your clients rather than being bogged down by software complexities. Experience FuseDesk at no cost, with no need for credit cards, no time restrictions, and no strings attached. You’re sure to appreciate how FuseDesk transforms the helpdesk experience! Join us today and discover the difference for yourself.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Keap Yes 
AccessAlly No 
ActiveCampaign No 
Appstle Yes 
Facebook No 
Hyperise Yes 
Slack No 
Stackreaction No 

Integrations

Keap Yes 
AccessAlly Yes 
ActiveCampaign Yes 
Appstle No 
Facebook Yes 
Hyperise No 
Slack Yes 
Stackreaction Yes 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CustomerHub

Founded

2018

Country

United States

Website

customerhub.com

Vendor Details

Company Name

FuseDesk

Founded

2009

Country

United States

Website

www.fusedesk.com

Product Features

Subscription Management

Cancellation Management No 
Discount / Coupon Management No 
Dunning Management No 
Enrollment Management No 
Product Catalog No 
Recurring Billing No 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal No 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Alternatives

Alternatives

HelpDesk Reviews

HelpDesk

HelpDesk.com