FuseDesk Description
FuseDesk allows you to interact with new leads. Automate the onboarding of new clients Automated workflows and templates allow your agents to spend their time where it is most important. Templates personalize and speed up your support. These merge fields can be added to the contact record. FuseDesk can connect to your favorite CRM. ActiveCampaign, Keap, and many other CRMs can be connected to FuseDesk. Ask about our simple, powerful integrations! Your customers are more important than your software. FuseDesk is completely free to try. No credit cards. No time limit. No obligation. FuseDesk is the new way to helpdesk.
Integrations
Company Details
Company:
FuseDesk
Year Founded:
2009
Headquarters:
United States
Website:
www.fusedesk.com
Media
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Take the guesswork out of password management, shadow IT, infrastructure, and secret sharing so you can keep your people safe and your business moving.
Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online
FuseDesk Features and Options
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management