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features
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support

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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Rivery
Zendesk
AfterSell
AtData
Channelwill
Facebook
Freshdesk
Lightspeed eCommerce
Lyftrondata
Marketing 360
Moda
Oracle CPQ
Paragon Commerce
Pinterest
Polar Analytics
Shoelace
Truto
Yaguara
dotdigital Engagement Cloud
findify

Integrations

Rivery
Zendesk
AfterSell
AtData
Channelwill
Facebook
Freshdesk
Lightspeed eCommerce
Lyftrondata
Marketing 360
Moda
Oracle CPQ
Paragon Commerce
Pinterest
Polar Analytics
Shoelace
Truto
Yaguara
dotdigital Engagement Cloud
findify

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

CustomerGauge

Founded

2007

Country

Netherlands

Website

customergauge.com

Vendor Details

Company Name

Yotpo

Founded

2011

Country

Israel

Website

www.yotpo.com/

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Alternatives

Alternatives

Attentive Reviews

Attentive

Attentive Mobile