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Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
Description
Utilize hotel software that you can completely customize to suit your establishment's specific requirements. The ideal software solution will enhance your operational efficiency and boost your online bookings, ultimately leading to increased revenue and greater predictability in your financial outcomes. Additionally, it allows you to dedicate more time to your guests, enhancing their experience. Opt for tailored online distribution solutions that seamlessly integrate with your hotel chain’s reservation system. Each hotel within your network can manage its own account, while you can oversee all accounts across your chain, ensuring comprehensive management of your properties. By implementing Oracle Hospitality OPERA, you can achieve a harmonious partnership with SmartHOTEL. Provide your clientele with an integrated and fully automated hotel software experience. SmartHOTEL is committed to creating a future characterized by boundless connectivity among all hotel systems. If you are a supplier or vendor of hotel software who shares our vision, we would be eager to connect and explore potential collaborations!
API Access
Has API
API Access
Has API
Pricing Details
79.00€ / month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CA Customer Alliance GmbH
Founded
2009
Country
Germany
Website
www.customer-alliance.com/en
Vendor Details
Company Name
SmartHOTEL
Founded
2006
Country
Netherlands
Website
www.smarthotel.nl/en/
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking