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Average Ratings 0 Ratings

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Description

Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.

Description

Utilize hotel software that you can completely customize to suit your establishment's specific requirements. The ideal software solution will enhance your operational efficiency and boost your online bookings, ultimately leading to increased revenue and greater predictability in your financial outcomes. Additionally, it allows you to dedicate more time to your guests, enhancing their experience. Opt for tailored online distribution solutions that seamlessly integrate with your hotel chain’s reservation system. Each hotel within your network can manage its own account, while you can oversee all accounts across your chain, ensuring comprehensive management of your properties. By implementing Oracle Hospitality OPERA, you can achieve a harmonious partnership with SmartHOTEL. Provide your clientele with an integrated and fully automated hotel software experience. SmartHOTEL is committed to creating a future characterized by boundless connectivity among all hotel systems. If you are a supplier or vendor of hotel software who shares our vision, we would be eager to connect and explore potential collaborations!

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
unTill

Integrations

Facebook
unTill

Pricing Details

79.00€ / month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CA Customer Alliance GmbH

Founded

2009

Country

Germany

Website

www.customer-alliance.com/en

Vendor Details

Company Name

SmartHOTEL

Founded

2006

Country

Netherlands

Website

www.smarthotel.nl/en/

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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