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ease
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Average Ratings 0 Ratings

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ease
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design
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Description

Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.

Description

Promote your accommodations across numerous booking platforms with MappingMaster Channel Manager, designed to enhance your occupancy and revenue. This innovative tool serves apartments, hotels, hostels, guest houses, and villas, offering a user-friendly, cloud-based reservation system. It seamlessly updates rates, availability, and operational information across your property and a multitude of online booking sites, including GDS and your own website. Elevate your property's visibility on leading booking platforms and attract more guests! Increase direct bookings through your hotel website without incurring any commission fees. By consolidating all your data in one convenient location, you can optimize occupancy and revenue effortlessly. Say goodbye to the hassle of entering information across multiple booking sites, and let our centralized system manage it all while you focus on running your hotel business efficiently. This comprehensive solution not only simplifies your operations but also positions you for greater success in the competitive hospitality market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook

Integrations

Facebook

Pricing Details

79.00€ / month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CA Customer Alliance GmbH

Founded

2009

Country

Germany

Website

www.customer-alliance.com/en

Vendor Details

Company Name

MappingMaster

Founded

2013

Country

Switzerland

Website

www.mappingmaster.com/en/

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Alternatives

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Alternatives

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