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ease
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design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.

Description

Merge compset analytics with consumer-driven metrics alongside your performance objectives to establish rates that reflect the distinctiveness of independent hotels. As an owner or operator of such a property, your mission is to deliver an unforgettable experience that stands apart from the ordinary. You design inviting guest rooms, create welcoming lobbies, and foster a fresh atmosphere that chain hotels simply cannot replicate. Innskeeper was developed specifically to support you in maintaining that exceptional guest experience while also capitalizing on revenue potential. Your independent hotel provides a one-of-a-kind journey for your guests, and Innskeeper’s Rate Recommendation Tool is tailored to offer specialized insights just for you. This tool considers your unique business aims, the current pricing of your competitors, and the inherent value of your one-of-a-kind property, ensuring you find the right balance between guest satisfaction and profitability. With Innskeeper, you can confidently navigate the pricing landscape while focusing on what you do best: creating memorable experiences for your visitors.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook

Integrations

Facebook

Pricing Details

79.00€ / month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CA Customer Alliance GmbH

Founded

2009

Country

Germany

Website

www.customer-alliance.com/en

Vendor Details

Company Name

Innskeeper Hotel Software

Country

United States

Website

innskeeper.com

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

Pricing Optimization

Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning

Alternatives

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