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ease
features
design
support

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Write a Review

Description

Amidst the chaos, there are valuable insights waiting to be uncovered. Begin your journey by inquiring, listening, and absorbing knowledge. Developing surveys and polls should be quick and efficient, as you have objectives to achieve that require valuable information for success. With a simple drag-and-drop interface, you can create a survey or poll in just a few minutes. This straightforward tool offers remarkable capabilities. Your surveys can be tailored to fit your vision perfectly, allowing you to customize their appearance to reflect your brand identity and preferred colors. Select from our array of pre-designed themes or craft a unique one from the ground up. Distribute your questions across various platforms and gather responses wherever your audience engages, be it WordPress, Twitter, or Facebook. You also have the option to share interactive polls and surveys through email. Once you've gathered your data, analyzing your results is a breeze, and exporting them to your desired applications like Google Sheets or Excel is seamless. With this level of accessibility, you retain complete command over your data, empowering you to make informed decisions. Embrace the power of data collection and transformation into actionable insights.

Description

Survox IVR offers a cost-effective and automated solution for conducting interactive surveys aimed at gathering data on customer experiences, market research, and opinion polling. It enables swift voice-based engagement, allowing access to demographics that can exclusively participate via phone. By accommodating respondents' preferences through a selection of engagement methods, it enhances the likelihood of obtaining meaningful feedback. To prevent skewed results that reflect only the opinions of the extremely satisfied or dissatisfied, Survox automatically follows up on transactions with proactive outbound surveys. It also seamlessly combines inbound and outbound calls in interviewer queues to ensure immediate responses to callbacks. Additionally, it efficiently screens, transfers, and manages calls to optimize caller retention. Survox can also automatically schedule or perform interviews while collecting valuable post-transaction feedback, ensuring a comprehensive understanding of customer sentiments. This multi-faceted approach allows businesses to gain deeper insights into their customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Sheets
Microsoft Excel
WordPress

Integrations

Google Sheets
Microsoft Excel
WordPress

Pricing Details

$15 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Crowdsignal

Website

crowdsignal.com

Vendor Details

Company Name

Enghouse Insights

Founded

1984

Country

United States

Website

www.enghouseinsights.com/products/survox-collect-analyze-succeed/

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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