Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Enhance your customer communication by adding a personal touch, which can significantly improve satisfaction through the use of live chat. Crisp goes beyond mere chat software by streamlining all aspects of your customer interaction into a single platform. Your customers will enjoy a fantastic experience with a collaborative inbox, allowing you to address inquiries from website visitors with ease while simultaneously cutting costs using our live chat application! Research indicates that visitors who engage through chat support are more inclined to complete a purchase. With our complimentary chat solution, you can implement automated messaging that fosters proactive customer service, transforming casual visitors into potential clients. If you believe CRM software is solely about managing contacts, it’s time to shift your perspective. Crisp CRM offers a wealth of features that extend far beyond basic functionality, providing small businesses with tools to automate mundane tasks, enabling them to secure more deals. With Crisp, you can funnel more high-quality leads into your sales pipeline efficiently and effectively. This not only enhances operational efficiency but also ensures your business is well-equipped to thrive in a competitive market.

Description

Experience all of our features at no cost for a full 30 days, enabling you to deliver the right information at crucial moments for your customers. Implement live chat software to engage with your website visitors, while gaining valuable insights from real-time visitor analytics and their contact history. These integrated tools provide a comprehensive view of traffic patterns, user interactions, the success of marketing initiatives, and much more. Additionally, this data can help you pinpoint promising leads; you can utilize the visitor alerts feature alongside trigger-based chat options to effectively engage with your top prospects, ultimately boosting your sales performance. By enhancing your conversations through visitor analytics and detailed contact history, you create more impactful interactions. Pure Chat is perfectly suited for sophisticated sales and marketing teams eager to engage with their website visitors at every stage of the customer journey, making the most of the insights derived from chat interactions and user activities over time. This holistic approach not only fosters better customer relationships but also drives significant business growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
HubSpot Customer Platform
Shopify
Stackreaction
WordPress
Wufoo
Zapier
ActiveDEMAND
Boilerbay
Clear Ring
Keap
Kiflo PRM
Leadzpipe
Mailchimp
Motileo
Quickwork
Revamp CRM
Salesforce
WeWeb
WhatsApp

Integrations

HubSpot CRM
HubSpot Customer Platform
Shopify
Stackreaction
WordPress
Wufoo
Zapier
ActiveDEMAND
Boilerbay
Clear Ring
Keap
Kiflo PRM
Leadzpipe
Mailchimp
Motileo
Quickwork
Revamp CRM
Salesforce
WeWeb
WhatsApp

Pricing Details

$25.00 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Crisp

Founded

2015

Country

France

Website

crisp.chat/en/

Vendor Details

Company Name

Pure Chat

Founded

2012

Country

United States

Website

www.purechat.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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