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Average Ratings 8 Ratings

Total
ease
features
design
support

Description

The platform allows the formation of groups with as many as 1000 members and enables multi-person conference calls. Every message, photo, and video shared is safeguarded by end-to-end encryption. Utilizing industry-standard 256-bit AES end-to-end encryption ensures that user data remains secure across all interactions. To mitigate the risks of potential man-in-the-middle attacks and enhance data security, all communications are routed through Transport Layer Security (TLS). The software provides administrative controls, allowing for the establishment of organizational hierarchies and granting employees access to various levels of data. Users can take advantage of end-to-end encrypted conference calls that feature an auto-spotlight function for up to 20 participants, which enhances the main speaker's audio while minimizing background noise. Additionally, both 1-to-1 and group chats supporting up to 1000 users are available, along with options to forward, recall, and delete messages. The platform also facilitates 1-to-1 and group audio calls for up to 20 users, with a mute function designed to reduce unwanted ambient sounds during conversations. This comprehensive suite of features ensures effective communication and collaboration in a secure environment.

Description

Zoom Chat is an AI-powered team messaging platform designed to help organizations manage workplace communication, project collaboration, and business workflows. The software combines one-on-one messaging, group discussions, persistent channels, file sharing, and shared project spaces within Zoom Workplace. Its AI capabilities automatically summarize lengthy conversations, identify action items, suggest message responses, and summarize documents shared in chat. Users can create AI agents that retrieve organizational information, interact with connected applications, and complete multistep tasks through conversational instructions. Workflow automation tools support recurring activities such as sending notifications, processing requests, summarizing discussions, and coordinating tasks across business applications. Continuous meeting chat preserves conversations and shared resources before, during, and after Zoom Meetings, allowing participants to maintain a consistent communication history. Shared Spaces organizes multiple channels around projects, departments, or initiatives while providing centralized access to relevant team discussions. Zoom Chat integrates with Google Drive, Microsoft 365, Jira, Asana, Workday, and other enterprise applications for document collaboration and workflow notifications. Additional features include global search, message translation, customizable sidebars, presence indicators, external guest collaboration, and configurable notification settings.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aha! No 
Baremetrics No 
Confluence No 
FregaRooms No 
Front No 
Heyoo.ai No 
HubSpot Customer Platform No 
HubSpot Marketing Hub No 
HubSpot Sales Hub No 
Jenkins No 
Mailchimp No 
PagerDuty No 
Remune No 
ServiceNow No 
Shopify No 
Splunk Cloud Platform No 
Splunk Enterprise No 
Stack Overflow for Teams No 
Statuspage No 
Strmr No 

Integrations

Aha! Yes 
Baremetrics Yes 
Confluence Yes 
FregaRooms Yes 
Front Yes 
Heyoo.ai Yes 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub Yes 
HubSpot Sales Hub Yes 
Jenkins Yes 
Mailchimp Yes 
PagerDuty Yes 
Remune Yes 
ServiceNow Yes 
Shopify Yes 
Splunk Cloud Platform Yes 
Splunk Enterprise Yes 
Stack Overflow for Teams Yes 
Statuspage Yes 
Strmr Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Crait

Founded

2016

Country

United States

Website

www.craitapp.com

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

www.zoom.com/en/products/team-chat/

Product Features

Collaboration

Brainstorming Yes 
Calendar Management No 
Chat / Messaging Yes 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing No 
Task Management No 
Version Control No 
Video Conferencing No 

Community

Content Management Yes 
Content Moderation No 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management No 
White Label No 

File Sharing

Audit Trail Yes 
Chat / Messaging Yes 
Collaboration Yes 
Document Management Yes 
Drag & Drop Yes 
Electronic Signature No 
Encryption Yes 
File Synchronization Yes 
Search Yes 
User Management Yes 
Version Control No 
Workflow Management Yes 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management Yes 
Employee Directory Yes 
Event Calendar Yes 
Newsletter Management Yes 
Photo Gallery Yes 
Social Sharing Yes 
Survey Management No 
Telephony Yes 
Video Chat No 
Voice Chat No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Project Management

Agile Methodologies No 
Budget Management No 
Client Portal No 
Collaboration Tools No 
Cost-to-Completion Tracking No 
Customizable Templates No 
Gantt Charts No 
Idea Management No 
Kanban Board No 
Milestone Tracking No 
Portfolio Management No 
Resource Management No 
Time & Expense Tracking Yes 
Traditional Methodologies No 

Social Networking

Activity / News Feed No 
Advertising Management No 
Blogs No 
Data Security Yes 
Event Management Yes 
Group Management Yes 
Media Library Yes 
Privacy Options No 
Real-time Chat Yes 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles No 

Team Communication

Activity / News Feed No 
Audio Calls No 
Calendar Management Yes 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access No 
Push Notifications Yes 
Search Yes 
Surveys & Feedback Yes 
Task Management No 
Video Conferencing Yes 

Product Features

Employee Communication Tools

Activity / News Feed Yes 
Audio / Video Conferencing Yes 
Blogs No 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar No 
File Sharing Yes 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Internal Communications

App Integration Yes 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory Yes 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony Yes 
Video Chat Yes 
Voice Chat Yes 

Messaging

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

Team Communication

Activity / News Feed Yes 
Audio Calls Yes 
Calendar Management No 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access Yes 
Push Notifications Yes 
Search Yes 
Surveys & Feedback No 
Task Management No 
Video Conferencing Yes 

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